Supply Chain Manager, EU Relay Operations Center (ROC), EU Relay Operations Center (ROC)

TN United Kingdom; London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading company is seeking a Supply Chain Manager for its EU Relay Operations Center in London. The role involves driving operational excellence across various Amazon Transportation Services and requires strong project management skills and a passion for continuous improvement. Candidates should have a degree and advanced Excel skills, with a focus on data-driven decision making.

Qualifications

• Degree required.
• Advanced Excel skills (Pivot Tables, VLookUps) and basic SQL.
• Experience in program or project management.

Responsibilities

• Designing and implementing systems, metrics, and programs for compliance and productivity.
• Building partnerships with operations leaders.
• Analyzing operational barriers and root causes.

Skills

Continuous improvement

Change management

Analytical skills

Project management

Cross-functional collaboration

Education

Degree

Tools

Excel

SQL

Job description

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Supply Chain Manager, EU Relay Operations Center (ROC), London

Client:

Amazon UK Services Ltd.

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

9a58e72edff4

Job Views:

4

Posted:

21.05.2025

Expiry Date:

05.07.2025

Job Description:

Are you interested in shaping the future of Amazon Transportation Services (ATS) for our Surface Transportation operations? Do you want to work in a large-scale organization with a start-up feeling? Do you want to create processes, operating models, and drive network improvements? Do you have a passion for continuous improvement and methodologies like Six Sigma and Lean?

EU Amazon Transportation Services’ ROC Performance team seeks a Program Manager to develop a world-class middle mile process ensuring timely delivery at optimal costs.

This role supports Amazon Transportation Services, driving operational excellence across EU Fulfillment Centers, Sort Centers, Air Nodes, and Delivery Stations. The ideal candidate has experience managing large, complex projects in a startup environment.

Key qualities include:

• Passion for continuous improvement and defect reduction
• Ownership mentality and willingness to do whatever is necessary
• Strong change management skills and ability to engage with senior management
• Strategic thinking with methodical execution
• Ability to manage ambiguous projects
• Analytical skills with data-driven decision making
• Experience in detailed project and business planning
• High attention to detail and multitasking ability

Key responsibilities include:

• Designing and implementing systems, metrics, and programs for compliance and productivity
• Building partnerships with operations leaders
• Sharing best practices globally
• Collaborating with tech teams to develop new tools
• Enhancing standard work and training programs
• Creating benchmarks and audits
• Analyzing operational barriers and root causes

Basic Qualifications:

• A degree
• Advanced Excel skills (Pivot Tables, VLookUps) and basic SQL
• Experience in program or project management
• Cross-functional collaboration experience
• Data-driven process improvement experience
• Supply chain experience
• Defining program requirements with metrics

Preferred Qualifications:

• Experience in end-to-end delivery and reporting to leadership
• Process improvement leadership
• Stakeholder management skills
• Process and project scheduling experience