Supply Chain Manager

Buster + Punch; Peterborough; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Gym membership

Discretionary bonus

Pension contribution

Employee discount

25 days holiday

Job summary

Buster + Punch is seeking a systems-minded Supply Chain Analyst to optimise end-to-end operations from forecasting to supplier management. You will work cross-functionally to understand how data, planning tools, suppliers, and logistics connect, and drive continuous improvements.

The role requires curiosity about how systems work, comfort with data, and a proactive approach to solving real operational challenges that impact performance and delivery.

Qualifications

• 2 years supply management experience in a fast-paced retail or manufacturing environment.
• Experience collaborating with product development teams to manage supply chain elements for new products.
• Experience with overseas supplier bases (Far East/India/Europe) is advantageous.

Responsibilities

• Forecast and maintain demand plans; analyse forecast variances and implement corrective actions.
• Review and optimise replenishment parameters; ensure accurate planning in NetSuite and NetStock.
• Coordinate with suppliers on production and shipment dates to meet lead times and customer needs.
• Manage supplier relationships and resolve manufacturing challenges (capacity, downtime, resources).
• Align purchasing with sea freight options; update ETDs and ETAs with SLAs.
• Maintain stock levels to maximise availability and minimise obsolete inventory; support KPI reporting.

Skills

Supply chain

Forecasting

Data analysis

Stakeholder management

Education

Degree preferred

GCSE Maths & English

Tools

NetSuite

NetStock

Job description

37.5 hours, Monday to Friday (hybrid working available)

Holidays

25 Days per annum

Other Benefits

• Contribution to gym membership
• Discretionary annual bonus
• Salary exchange pension contribution
• Discount on the purchase of Company products

The Company

Buster + Punch is a London-born home fashion brand, headquartered in Peterborough, England. The brand aims to make ‘ordinary home products’ into extraordinary items for everyday use. Our products are designed so that our customers and prospects look at these items in a way that previously they would have considered as ‘normal’ but now as ‘future collectable’ and an extension of their appreciation of design.

Our core product verticals are Electricity (switches, dimmers and sockets), Lighting and Hardware (door and cabinet) but we haven’t forgotten our legacy iconic items such as custom motorcycles and whisky bars.

The Brand now delivers to over 110 countries globally, prides itself of its systems, its liquidity, forward planning and rewards employee’s achievements and energy. As the Brand has matured it is focussed on employing the best people it can attract, as it recognises that these people will drive us to the next stage of our growth.

The Role

At Buster + Punch, we design extraordinary products — and we expect the same thinking behind the systems that deliver them. Our supply chain is global, fast-moving, and constantly evolving, and we’re looking for someone who can get under the hood of it.

This role is for a systems-oriented thinker with a strong analytical mindset — someone who wants to understand how data, planning tools, suppliers and logistics all connect, and how to make them work better, all while working as a team. You won’t just execute processes; you’ll understand them, refine them, and continuously improve them.

If you’re naturally curious about how things work, comfortable working with data, and motivated by solving real operational challenges, this is an opportunity to have a direct impact on how our supply chain performs end-to-end.

Responsibilities

Demand Planning and Forecasting – Maintain forecasts, manage exception reports, and analyse forecast discrepancies to understand and respond to trends and changes, with corrective actions. Work collaboratively across the business to plan for NPD, discontinuations, marketing events, offers, and campaigns to overlay uplifts on baseline forecasts. Support the Senior Supply Chain Management team in the monthly Open-To-Buy process.

Maintenance of Replenishment System – Review, refine, and optimise purchasing parameters to enhance the ordering pattern for all product ranges. Maintain accurate planning parameters in the systems – NetSuite and NetStock. Ability to understand end-to-end supply chain systems and their integrations/interdependencies.

Purchasing – Interrogate and verify suggested scheduled purchase orders and ensure bespoke customer requirements are met. Liaise with suppliers to confirm production and shipment dates in line with lead times. Communicate with customer service and the sales team to align priorities and meet customer requirements.

Supplier Management – Work closely with overseas suppliers and the Buster + Punch China team to ensure pilot orders and purchase orders are completed on time and shipped in the required order. Review lead times, replenishment cycles, and MOQs to maintain lean supply chain principles. Proactively manage and agree solutions for manufacturing challenges and issues (capacity, machine downtime, and resource fluctuations).

Shipping and Distribution – Align purchasing to maximise the use of sea freight as a preferred route. Maintain and update ETDs and ETAs in line with agreed SLAs.

Stock Holding Management – Ensure optimum stock levels to maximise customer availability and ensure high-velocity lines are never out of stock within model stock levels. Manage surplus and obsolete inventory and develop exit plans to dispose of it where required.

Service Level KPI Management – Action daily and weekly KPIs and dashboard exceptions whilst identifying and resolving fulfilment issues. Support the development of, and produce, weekly and monthly supply chain KPI packs.

Personal Attributes

• Ability to manage, influence, and engage a broad group of stakeholders
• Excellent written and verbal communication skills
• Logical decision making and organisational ability
• Root cause analysis and problem solving
• Strong eye for detail, precision and accuracy
• Exceptional Technical ability
• A Sense of Calm
• Works hard and goes the extra mile
• Exceptional level of Integrity
• Strong communicator with demonstrable experience communicating with a wide variety of stakeholder groups
• Possesses an analytical & root-cause mindset to enable continuous improvement
• Confident in extrapolating and interpreting large data sets

Experience

• You will have had 2 years supply management experience working in a fast based, high volume retail or manufacturing environment.
• You will have previous experience of working with product development teams, to manage supply chain elements of launching new products.
• You will ideally have experience of a varied supplier base in the Far East, India and Europe.

Education and Qualifications

• Degree preferred but not essential.
• GCSE Maths and English required.

Other Information

You must be willing to travel overseas in this role

References

The successful applicant will be asked to supply 2 references to support their application