Supply Chain Manager

Pioneers; London; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Be part of a category-defining retail concept

Build a supply chain for a new convenience brand

Work with a visionary founding team

Job summary

A retail innovation company in London is seeking a Supply Chain Manager to build and lead a world-class grocery supply chain. This role involves designing systems to ensure product availability and freshness while enhancing customer satisfaction. The ideal candidate will have over 5 years of experience in retail supply chain management and a strong grasp of in-store operations. This full-time position offers an exciting opportunity to shape a leading convenience brand in the UK.

Qualifications

• 5+ years’ experience in retail supply chain management, ideally in grocery or FMCG.
• Experience in supporting bricks-and-mortar store operations.
• Skilled in working across multiple product types including fresh, frozen, and ambient.

Responsibilities

• Design and implement end-to-end supply chain processes for grocery categories.
• Own demand forecasting, replenishment, and inventory planning.
• Manage supplier logistics and last-mile delivery.
• Set and monitor quality control standards.

Skills

Retail supply chain management

Inventory management

Forecasting

Supplier performance tracking

Analytical skills

Excel proficiency

Tools

ERP systems

Supply chain platforms

Job description

Overview

Join to apply for the Supply Chain Manager role at Pioneers. Our partner is reimagining grocery for the modern urban consumer—building a premium, tech-enabled convenience store chain that blends hot food, curated grocery, and digital-first experiences. With bold ambitions, we’re gearing up to launch our first stores by the end of the year—and we need the right foundations to make it happen.

About the role: we are looking for a Supply Chain Manager to build and lead a world-class grocery supply chain across fresh, ambient, frozen, and impulse categories. You’ll be responsible for designing the systems and operations that ensure our stores are always stocked, our products are always fresh, and our customers are always delighted.

This is a hands-on, high-impact role ideal for someone who thrives in fast-paced environments and understands the operational realities of bricks-and-mortar retail. You’ll work cross-functionally to ensure our supply chain is agile, cost-effective, and scalable as we grow from pilot stores to national rollout.

Key Responsibilities

• Design and implement end-to-end supply chain processes for all grocery categories—fresh, frozen, and ambient.
• Own demand forecasting, replenishment, and inventory planning across a growing network of physical stores.
• Manage supplier logistics and last-mile delivery, with a focus on availability, freshness, and efficiency.
• Oversee stock flow, shelf life, and shrinkage, using smart systems and AI to minimise waste and drive operational control.
• Set and monitor quality control standards—ensuring all products meet our expectations before reaching the shelf.
• Work closely with Buyers, Store Operations, and Tech to align supply with promotions, new range launches, and seasonal peaks.
• Leverage data and AI tools to improve decision-making, reduce cost, and increase responsiveness.
• Build strong relationships with suppliers, distributors, and logistics partners, ensuring service levels are consistently met.
• Ensure compliance with food safety, handling, and storage regulations.
• Develop contingency plans for supply disruptions, logistics challenges, and operational risks.

Ideal Candidate

• 5+ years’ experience in retail supply chain management, ideally in grocery or FMCG.
• Experience supporting bricks-and-mortar store operations—with a strong grasp of real-world in-store execution and constraints.
• Confident working across multiple product types (fresh, frozen, chilled, and ambient).
• Skilled in inventory management, forecasting, and supplier performance tracking.
• Familiar with ERP and supply chain platforms; strong analytical and Excel skills.
• A builder and problem-solver—able to operate in ambiguity and scale operations from scratch.
• Entrepreneurial and detail-oriented, with a deep interest in reshaping food and convenience retail.

Why Join Us

• Be part of a category-defining retail concept from day zero
• Build the supply chain that powers a bold new convenience brand with ambitious national growth plans
• Work with a visionary, execution-driven founding team, backed by top-tier investors
• Help redefine how grocery is experienced in the UK—fresh, fast, and customer-first

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Purchasing and Management

Industries

• Retail

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