Supply Chain Manager

Pret A Manger; London; Hybrid; GBP 48,000 - 72,000; Full time

Job summary

A leading company in the food retail industry is seeking a Supply Chain Manager for a 9-month fixed-term contract to ensure service excellence and stock availability. The role requires managing supplier performance, demand planning, and supporting sustainability goals. Candidates should have significant experience in supply chain management and strong communication skills.

Qualifications

• Minimum 5 years experience in QSR/Foodservice/Food retail supply chain management.
• Good knowledge of Microsoft applications.
• Ability to develop and produce reports.

Responsibilities

• Ensure full stock availability on time, working with distributors.
• Lead forecasting meetings with suppliers.
• Manage pricing profiles for each international partner.

Skills

Negotiation Skills

Project Management

Communication Skills

Ability to Work Under Pressure

Cross Functional Working

Tools

Microsoft Applications

Job description

Supply Chain Manager - 9 Month FTC

Making days (and careers) brighter

We’re proud to be a global business. And our mission is simple, really: to make every day a little bit brighter for our wonderful customers, teams and communities. We believe in being kind, generous and honest. That’s why, at the end of each night, we donate as much of our unsold food as possible to those who need it most. And why we support those experiencing homelessness through The Pret Foundation.

There’s more to the story, of course. But now, let’s talk about you, the company and the job…

The Role: Overall Purpose (adding Value to Pret)

To deliver service excellence from Pret’s suppliers and Logistics Partner to UK Shops with the aim of Zero Out of Stock Situations.

Scope of the Role

Deliver service excellence through:

• Highest achievable service levels and ingredient availability
• Demand and seasonal forecasting planning with Suppliers and 3rd Party Logistics provider
• Management of suppliers performance and supply to depot
• Supporting our UK shops with a “shop’s first” mentality and coaching them to improve their ordering practices.
• KPI reporting and analysis of ingredient trends
• Maintenance of Supply Chain Systems and proactive communications to UK business.

Core Responsibilities

Stock and Supply Management

• Working with Pret’s nominated distributors and suppliers in the UK to ensure full stock availability on time and in full
• To review Supplier service level reporting and investigate areas of concern and resolve by initiating supplier meetings to discuss poor levels of service and agreeing action plans with to improve service levels
• To monitor and make effective decisions on the clearance of non-moving and de-listed products and stocks
• Simple and effective communication of supply issues to shops
• Manage all new requested for non-food items such as small equipment and uniforms and analyse all spend that falls outside the approved supplier listing
• Manage trading account delisting stock write off in line with agreed Budget
• Management of initial stock allocations to shops where necessary
• Lead forecasting meetings with suppliers to execute accurate supply from suppliers to 3PLs
• Lead Supply Chain input to Food supplier scorecard process manage all food suppliers against their KPI achievement

Planning

• Lead the weekly/monthly/quarterly forecasting process with all food suppliers and ensure 3PL purchasing is held to account.
• Manage the pricing profiles for each international partner/market on a monthly basis to support 3PL teams domestically and internationally.
• Volume forecasting and demand planning for NPD and seasonal peaks across all product categories
• Attend weekly food meeting and ensure the end to end supply chain is considered and managed for all food launches
• Forecast volume increases and decreases and communicate these changes to suppliers within agreed lead times according to New Product Launch schedule and seasonal trends.
• Ensure all price and product changes are full managed and actioned via Prets nominated distributors
• Support the company sustainability goals and projects

International Ways of Working

• Work with the Global Supply Chain team to ensure all new products are available for export where desired.
• Ensure International forecasting is built into supplier forecasts to ensure full availability of stock.

Additional Responsibilities

• To be involved in ad-hoc projects as required
• To attend a number of Buddy Days in a designated shop
• Weekend on call cover (on a rota basis) for issues that need to be escalated

Pret Behaviours

• Passion
• Team Working
• Clear Communication
• One Pret
• Great Execution
• Open to Change

Essential Skills/Knowledge

• Minimum 5 years experience QSR/Foodservice/Food retail supply chain management
• Good knowledge of Microsoft applications
• Influencing and negotiation skills
• Project management skills
• Ability to develop and produce reports
• Experience of cross functional working
• Initiative and ability to work without supervision
• Ability to work under pressure and to prioritise
• Excellent communication skills

Additional Information

• Hybrid working - 50% of your time working from home
• There is a requirement to visit and work approximately 3 days per month at Pret’s UK nominated distributor ( Hertfordshire, UK)