Supply Chain Co-ordinator

Integrated Care System; Redditch; On-site; GBP 25,000 - 35,000; Full time

Job summary

A regional healthcare provider in Redditch is seeking a proactive Supply Chain Coordinator to lead the development of a new service. In this role, you will manage supply chain activities, ensure efficient logistics, and support clinical teams to improve patient care. Ideal candidates will have supply chain experience and strong organizational skills. This position offers a chance to make a significant impact in a dynamic healthcare environment.

Benefits

Flexible working options

Support for professional development

Qualifications

• Experience in a business and distribution environment.
• Knowledge of stock management techniques.
• Willingness to study towards C.I.P.S. qualifications.

Responsibilities

• Oversee day-to-day supply chain activities.
• Ensure efficient management of stock and timely delivery of goods.
• Maintain high standards of service and drive continuous improvement.

Skills

Supply Chain experience

Organisational skills

Experience of IT Office Systems

Knowledge of Supply Chain Systems

Prioritization skills

Education

Good standard of General Education

C.I.P.S. or relevant Supply Chain qualifications

Tools

Microsoft Excel

Microsoft Word

Job description

Go back Worcestershire Acute Hospitals NHS Trust

Supply Chain Co-ordinator

The closing date is 20 August 2025

Are you ready to make your mark and lead the development of a brand-new service from the ground up? We are excited to offer a unique opportunity for a proactive and enthusiastic Supply Chain Coordinator to join our Procurement & Supply Chain Team as we expand our service provision into Cardiopulmonary at Worcester Royal Hospital.

This is not just another logistics role, it's a chance to help design, implement, and lead a service that will directly support clinical teams and improve patient care through the Trust's Cost Productivity Improvement Programme. If you are looking for a challenge and the opportunity to influence long-term operational excellence, this role is for you.

Main duties of the job

In this pivotal role, you will oversee day-to-day supply chain activities, ensuring efficient management of stock, timely delivery of goods, and smooth operational support for clinical and non-clinical departments.

As a Supply Chain Coordinator, you will play a vital part in maintaining high standards of service, driving continuous improvement, and supporting patient care through effective supply chain management.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch, and Worcester.

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex-positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see the link in the Supporting Information section for more details on DBS checks and costs.

Job responsibilities

• Deal/distribute any post or incoming correspondence within the Supply Chain section.
• To take receipt, sign for, and book in delivered goods whilst reporting any discrepancies and taking the appropriate corrective action, liaising with suppliers when items do not arrive as expected.
• To undertake activities regarding stock movement analysis and re-order level assessment in conjunction with user requirements.
• To advise and agree upon replenishment levels with authorised staff in accordance with agreed procedures as part of the Supply Chain Review Programme.
• To deliver goods to their correct end destination and obtain a signed delivery note where applicable.
• To continually develop and improve relationships within internal customers through regular personal contact, developing knowledge of medical and surgical consumables to facilitate the Supply Chain Review Programme.
• To monitor and control replenishment levels, in-house and at ward level. To order and maintain optimum stock levels and replenish via economic ordering quantities. Data is to be captured via the use of the handheld PDA and transmitted to the relevant stock management or inventory management system.
• Be aware of and adhere to the correct ethics in transacting in public business. Display a high standard of conduct and a professional approach when in contact with internal and external customers.
• To move and distribute materials using appropriate manual handling equipment, observing Health and Safety Procedures at all times.
• To put away top-up items into agreed stock location, ensuring stock rotation of goods.
• To operate mechanical aids responsibly and safely, keeping equipment and working areas safe, clean, and tidy, ensuring compliance with Health and Safety Procedures. Non-compliance to be reported to the line manager.
• To carry out stock-taking duties in relevant areas.
• Issue stock to internal and external sites adhering to prescribed procedures to facilitate the costing of materials to the appropriate area.
• To maintain systems for filing delivery notes and associated paperwork.
• To participate in training sessions to assist in personal and departmental development.
• To train, educate, and guide Trust personnel on ordering procedures, especially in light of changing circumstances.
• To monitor contract compliance and advise Requisitioners on the most efficient ordering procedures while adhering to Trust policies.
• Carry out Supply Chain staff relief duties at other locations as required.
• Deal with queries professionally and efficiently, promoting a get-it-right-first-time ethos.
• To arrange the return of products according to prescribed procedures, liaising with customers and suppliers, obtaining relevant authorisation, and packing items for dispatch when appropriate.
• To organise and prioritise workloads with competing deadlines efficiently.
• Provide advice and information to internal customers regarding stock management and product availability via email, telephone, virtual, and face-to-face meetings.
• Use reporting programmes to interrogate systems for product analysis and provide usage data for budget holders.
• Be responsible for the security of goods, equipment, and materials within the materials management environment.
• Assist in the implementation of new product ranges on top-up as advised by senior staff, as part of the Trust Savings Work Plan.
• Contribute to the efficiency of the section by embracing the core values of the Departmental Strategy and providing the level of service to meet departmental objectives as defined by Senior Management. Flexibility in approach is required due to the dynamic NHS environment.
• Ensure stock rooms are kept clean and tidy, free from debris, in line with Infection Control policies. Abide by Trust SFIs and ensure adequate controls are in place regarding ordering goods.

Person Specification

Experience

• Supply Chain experience
• Experience of ordering systems
• Knowledge of Supply Chain Systems
• Experience of IT Office Systems: Microsoft, Excel, Word
• Experience of working in a business and distribution environment
• This vacancy is currently only open to Herefordshire and Worcestershire NHS staff; please indicate which NHS organisation in Herefordshire and Worcestershire you currently work for.

Skills & Knowledge

• Able to organise and prioritise workload to optimise the service
• Appreciation of stock management techniques

Qualifications

• Good standard of General Education
• Good IT and keyboard skills
• C.I.P.S. or relevant Supply Chain qualifications, or studying towards
• Knowledge and understanding of the NHS
• Understanding of Trusts Standing Financial Instructions and Procurement procedures

Employer name

Worcestershire Acute Hospitals NHS Trust