Supply Chain and Distribution Coordinator

Office Shoes; Greater London; Presencial; GBP 26.000 - 36.000; Jornada completa

Descripción de la vacante

Office Shoes in London is seeking an organised Logistics Coordinator to assist the Head of Supply Chain and Distribution. You will support import/export processes, coordinate shipments, and liaise with suppliers and freight forwarders to ensure on-time delivery to stores, wholesale customers and online channels.

The role requires 2–3 years in logistics, strong Excel skills, and the ability to manage multiple tasks with attention to detail.

Formación

• 2–3 years’ experience in logistics or freight forwarding
• Knowledge of HMRC customs procedures for imports/exports
• High attention to detail and accuracy
• Ability to work autonomously and handle multiple tasks
• Strong problem-solving and communication skills

Responsabilidades

• Assist Head of Supply Chain and Distribution to achieve department objectives
• Support importation from origin port to warehouse and distribution to stores, wholesale and web customers
• Act as main contact for Supply Chain and Distribution issues, internally and with external partners
• Authorise shipments with freight forwarders and obtain quotations as needed
• Maintain shipment tracking records and ensure accurate tariff codes and country of origin
• Coordinate stock adjustments and ensure delivery/collection services to stores
• Resolve store delivery queries and chase missing cartons with carriers
• Support logistics for shop openings/closures and wholesale operations

Conocimientos

Attention to detail

Problem solving

Autonomy

Communication

Multi-tasking

Herramientas

Excel

Descripción del empleo

Job Description

Assist Head of Supply Chain and Distribution to ensure that the department effectively achieves its primary objectives. Provide departmental support for both the importation service from origin port to warehouse and the distribution activities of goods from warehouses to stores, wholesale and web customers. Act as a point of contact for Supply Chain and Distribution related issues for both internal and external business parties.

What we are offering you

• Support Head of and Manager of Supply Chain & Logistics to maintain and optimise all supply chain services.
• Be the primary contact point for the business for any adhoc logistical needs of the business
• Support both the Supply Chain and Stock Integrity department tasks
• Authorise shipments with freight forwarders upon receipt of booking request
• Obtain airfreight or sea/air quotations (where necessary) based on means of transport and incoterms agreed.
• Raise and send clearance presentations for consignments imported against Office account
• Keep merchandising/buying teams aware of any shipping related issues that may affect due dates
• Communicate with suppliers and freight forwarders to track orders and ensure delivery commitments are being met
• Maintenance of Shipment Tracking in excel spreadsheet
• Ensure correct tariff codes and country of origin are being used for all styles and POs across all departments.
• Review HMRC clearance submissions and submit corrections
• Support with logistics for shop closures and openings
• Organise the Wholesale operations logistically when required
• Processing stock adjustments on system (currently Midas) to records accurate
• Ensure delivery and collection services to stores are maintained.
• Resolve store delivery queries
• Organise daily branch transfer collections for stores and further actions from this process
• Chase missing cartons from deliveries raised by store with the appropriate carrier until resolved.
• Report and claim for lost in transit store deliveries.
• Process e-commerce carrier claims for missing consignments

What we are looking for

• 2-3 years’ relevant experience in the logistics industry and working with freight forwarders
• Knowledge of HMRC customs procedures for imports and exports
• A high attention to detail.
• Intermediate to advanced excel skills
• The ability to work autonomously, use initiative and be able to handle multiple tasks from different areas
• Excellent problem-solving skills.
• High level of confidence and the ability to communicate effectively to all levels of staff.
• Proactive and positive approach to work