Supply and Demand Planner

Marks & Spencer Plc; United Kingdom; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading retail company in the United Kingdom is looking for a Supply and Demand Planner. The role involves effective planning to drive sales and availability, manage supplier relationships, and ensure accurate forecasting. Candidates should have experience in a similar environment and strong analytical skills. Join a dynamic team committed to delivering the best service to customers.

Qualifications

• Experience in supply and demand planning with a major retailer or similar environment.
• Passion for foods and willingness to learn about the brand and customers.
• Highly organized and detail-oriented.

Responsibilities

• Drive sales and availability through supply and demand planning.
• Build and maintain relationships with suppliers.
• Manage and report on supplier performance.

Skills

Supply and Demand experience

Strong Excel skills

Stakeholder Management skills

Organizational skills

Analytical skills

Can do attitude

Tools

Microsoft Office

Job description

Supply and Demand Planner

Key accountabilities and measures

• Drive sales and availability through effective end to end supply and demand planning
• Achieve availability, wastage and inventory targets
• Build relationships though effective communication with trading, retail and central store performance teams, keeping them up to date on forecast, availability and supplier status’s
• Build and maintain excellent supplier relationships. Work alongside suppliers to ensure we abide by GSCOP, ensuring we remain compliance and fair to all parties
• Manage, measure and report on supplier performance. Exploit the benefits of forecasting and ordering system to deliver optimum solutions order fulfilment and delivery accuracy
• Facilitate successful product and range launches, promotions, seasonal planning, NPD, events and phase change in line with the agreed critical path, engaging with Commercial in a timely manner
• Accurate and timely system set up for all activity, using expert knowledge to build forecasts at Product, Store Trading Group and Regional level
• Oversee and manage accurate store level forecast including outliers
• Work collaboratively with the central Store Performance Team to manage seasonal peaks, trading events and address specific areas of store feedback
• Manage end to end peak processes, including forecast planning, supplier management and product group checking
• Manage NDC stock holding and inbound planning (Ambient specific)
• Work with the Lead Supply and Lead Demand Planners to achieve best practice ways of working in your specific area of responsibility.
• Support in the resolution of payment queries working with Buying
• Identify opportunities to drive continuous improvement and drive best practise, whilst delivering the best service to our customers
• Demonstrate the M&S values in role

Key skills

• Has Supply and Demand experience with a another major retailer or within a similar environment
• A passion for Foods and M&S products with a desire to learn about our brand and our customer’s
• Is highly organised with an eye for detail, able to anticipate and manage problems, prioritising and escalating where necessary
• Able to demonstrate a strategic mindset
• Is highly analytical and proficient in the use of Microsoft Office with strong Excel skills
• Strong Stakeholder Management skills, with the ability to work collaboratively across various departments
• Is resilient, proactive and a team player with a ‘can do’ attitude

Key relationships and stakeholders

• Supply Chain leadership team
• Lead Supply Planner
• Lead Demand Planner
• Store Performance Team
• Retail traders
• Commercial: Buyers, Trading and Heads of Trade