Supplier Relationship Manager

The Travel Corporation; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

The Travel Corporation in London is seeking a Supplier Relationship Manager to join our Tracoin team and drive supplier partnerships across the EMEA region. You will own contracting activities with dining experiences, venues, transportation, guides, and local agents, balancing commercial value with service standards.

Collaborate with Product, Operations and Finance to implement contracted services, monitor performance and renewals, and ensure compliance with brand and safety standards.

Qualifications

• Proven negotiation and supplier relationship management experience.
• Experience with commercial agreements, pricing and supplier contracts.
• Attention to detail with ability to juggle multiple priorities.
• Fluency in English; French and/or German a plus.
• Willingness to travel internationally, including trade shows.

Responsibilities

• Build and maintain strong supplier partnerships across EMEA.
• Negotiate commercial agreements and terms with suppliers.
• Manage the supplier lifecycle: sourcing, onboarding, contracting, performance, renewals and offboarding.
• Drive commercial value through cost efficiencies and improved supplier performance.
• Collaborate with Product, Operations and Finance to implement contracted services.
• Ensure agreements meet brand, service and safety standards.
• Monitor market trends and supplier challenges to strengthen partnerships.
• Share expertise and coach colleagues within a high-performing team.

Skills

Negotiation skills

Supplier relationships

Commercial awareness

Excel

English fluency

Travel willingness

Tools

Excel

Job description

Location: London, United Kingdom (Hybrid or Remote)

Build partnerships that create extraordinary travel experiences.

At The Travel Corporation, we believe that exceptional travel experiences begin with exceptional partnerships. With more than 100 years of experience in the travel industry, our brands connect people, places and cultures across the world. Behind every memorable journey is a network of trusted partners who help bring those experiences to life.

We're looking for a Supplier Relationship Manager to join our Tracoin team and play a key role in developing and managing supplier partnerships across the EMEA region.

If you enjoy negotiating great deals, building lasting relationships and working in a dynamic international environment, we'd love to hear from you!

As our Supplier Relationship Manager, you'll take ownership of supplier contracting activities across a diverse range of travel services, including dining experiences, venues, transportation, local guides, sightseeing experiences and local agents.

You'll combine commercial thinking with a collaborative approach to secure competitive agreements, maintain high service standards and help deliver outstanding experiences for our guests.

Working closely with our Product, Operations and Finance teams, you'll have the opportunity to influence how we develop and manage supplier partnerships across the business.

• Build meaningful partnerships: Develop and maintain strong, long‑term relationships with suppliers across EMEA.
• Negotiate commercial agreements: Evaluate supplier proposals, pricing structures and contractual terms to secure excellent value while maintaining quality.
• Manage the supplier lifecycle: Oversee sourcing, onboarding, contracting, performance monitoring, renewals and offboarding.
• Drive commercial value: Identify opportunities for cost efficiencies and improved supplier performance.
• Collaborate across teams: Work closely with Product, Operations and Finance to ensure contracted services are implemented smoothly and accurately.
• Maintain high standards: Ensure agreements align with brand requirements, service expectations and health and safety standards.
• Support continuous improvement: Monitor market trends, respond to supplier challenges and identify opportunities to strengthen our partnerships.
• Share your expertise: Support and coach colleagues, contributing to a collaborative and high‑performing team.

We're looking for a confident relationship‑builder with strong commercial awareness, excellent communication skills and a proactive approach to problem‑solving.

Ideally, you'll bring:

• Strong negotiation and supplier relationship management skills.
• Experience working with commercial agreements, pricing and supplier contracts.
• Excellent attention to detail and the ability to manage multiple priorities and deadlines.
• Confidence working with stakeholders across different teams and business functions.
• A flexible, resilient and solutions‑focused mindset.
• Fluency in English; French and/or German language skills would be an advantage.
• Strong Microsoft Office skills, particularly Excel.
• A valid driving licence.
• Willingness to travel internationally when required, including attending trade shows and business events

Previous experience in the river cruise industry would be an advantage.

Why Join TTC?

At The Travel Corporation, you'll be part of an international business built on a passion for travel, people and exceptional service. You'll have the opportunity to work with a diverse network of suppliers, collaborate with colleagues across different markets and contribute directly to the experiences we create for our guests. We value people who bring fresh perspectives, take ownership and believe that great results come from working together.

Ready to Make an Impact?

If you're passionate about building partnerships, negotiating great outcomes and helping create unforgettable travel experiences, we'd love to hear from you.