Supplier Relations Advisor

Yü Group; East Midlands; On-site; GBP 26,228 - 27,000; Full time

Benefits offered by this job

24 days annual leave + bank holidays

Birthday day off

Employee Assistance Programme

Annual salary review

Job summary

Yü Group is seeking a Supplier Relations Advisor in Nottingham on a permanent full-time basis. You will support the Operations Department with queries within the Supplier Relations Team, learning day-to-day processes while meeting deadlines and developing essential employability skills.

You will handle ticket prioritisation, query resolution, and recording information in systems, while liaising with Legal and Debt teams as needed. A strong team ethic and proactive attitude are essential.

Qualifications

• Experience with Office 365 applications (Excel, PowerPoint, Word).
• Excellent communication skills and telephone manner.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Organise and prioritise tickets with business risk in mind.
• Monitor internal queries, diagnose and rectify account discrepancies.
• Support departmental queries and email inbox queries.
• Record information accurately in company systems.
• Provide support to the Legal Department for case management.
• Provide support to the Debt Team for dispute resolution.
• Process Compliance Payments.

Skills

Time management

Communication

Team player

Can-do attitude

Tools

Office 365

Excel

PowerPoint

Word

Job description

Supplier Relations Advisor

Department: YUR - 2105 - Operational Support

Employment Type: Permanent - Full Time

Location: Nottingham

Reporting To: Supplier Relations Team Leader

Compensation: £26,228 - £27,000 / year

Description

Reports to: Supplier Relations Team Leader

Location: Nottingham

Working hours: Monday to Friday, 37.5 hours a week

To support the Operations Department with support queries within the Supplier Relations Team to support different areas within the business. The role will also include learning & development of day to day support of queries and meeting designated deadlines. This role will provide gaining essential employments skills such as time keeping, organisation, prioritisation & relationship building at all levels.

What We Need from Yü

• Organising and prioritising tickets with business risk in mind
• Monitoring internal queries, diagnosing, and rectifying incorrect account discrepancies
• Support departmental queries
• Assisting with email inbox queries
• Assisting with recording written information on systems
• Providing support to the Legal Department for case management
• Providing support to the Debt Team for dispute resolution
• Processing Compliance Payments

About Yü

• Office 365 – Good Office 365 skills including Excel, PowerPoint & Word Physical Requirements Communication – Must be able to talk, listen and speak clearly on the telephone
• Ambitious – You don’t just want another job, you want a career
• Team player – You’re happy to help a fellow colleague, a strong team player, who is flexible and adaptable
• Motivated – You have a can-do attitude, who is looking to develop new skills
• Time Management – You’re able to manage time effectively, working under pressure and managing multiple deadlines
• Friendly – You’re always polite and speak to people with respect - High level of attention to detail and accuracy - With a ‘Can Do’ attitude

Yü Come First

• 24 days annual leave + bank holidays
• Holiday buy – up to 5 additional days
• Day off on your birthday
• Employee Assistance Programme
• Annual salary review
• Learning and development opportunities
• Enhanced paternity, maternity and adoption policies
• Yü made a difference Awards
• 3 days additional annual leave if you get married/civil partnership etc.
• Appointment allowance
• Long service recognition
• Refer a friend payment
• Company sick pay (subject to length of service)
• New modern facilities
• Death in service and critical illness cover
• Plus, many more

This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.

If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.