Supplier Recovery Manager

Capgemini Engineering; Belfast; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in aerospace operations is seeking a Supplier Recovery Specialist to manage supplier challenges and ensure continuity in production. The role involves problem-solving, conducting audits, and enhancing supplier performance in a high-reliability industry, contributing to critical supply chains globally.

Benefits

Collaborative environment

Contribution to high-impact projects

Qualifications

• Experience in supplier quality, recovery, or industrial auditing.
• Strong knowledge of quality systems and supply chain dynamics.
• Ability to manage complex supplier situations.

Responsibilities

• Lead recovery efforts with suppliers facing delivery or quality challenges.
• Perform audits and capability assessments on suppliers.
• Document audit findings and agree on corrective actions.

Skills

Supplier Quality

Problem Solving

Communication

Negotiation

Collaboration

Job description

Location: Belfast, Northern Ireland

Employment Type: Full-Time, On-Site

About the Role

We are looking for a highly motivated and solutions-oriented Supplier Recovery Specialist to join our aerospace operations team in Belfast. In this critical role, you will lead recovery efforts with suppliers facing delivery or quality challenges, ensuring continuity of production and supporting long-term supplier performance improvement.

Key Responsibilities

Supplier Recovery & Issue Resolution

• Act as the primary point of contact for suppliers experiencing critical delivery or quality issues (e.g., AOG, production stoppages).
• Lead root cause analysis (RCA) using structured methodologies such as 8D, 5 Whys, and Fishbone diagrams.
• Collaborate with suppliers to develop and implement robust recovery plans, including:
• Accelerated production strategies (e.g., overtime, additional shifts).
• Enhanced quality controls and temporary containment actions.
• Expedited logistics and alternative transport solutions.
• Allocation of critical resources (e.g., engineering support, tooling).

Performance Monitoring & Reporting

• Track recovery progress using KPIs and provide regular updates to internal stakeholders.
• Escalate unresolved issues to senior leadership when necessary.
• Capture lessons learned and ensure implementation of preventive actions to avoid recurrence.

Industrial Audits & Capability Assessments

️ Audit Execution

• Plan and conduct audits based on supplier risk, performance, and strategic importance.
• Perform:
• System Audits (e.g., AS/EN 9100, ISO 9001 compliance).
• Process Audits (e.g., special processes like welding, NDT, heat treatment).
• Product Audits to verify compliance with design and quality standards.
• Industrial Capability & Capacity Assessments (IPCA+) to evaluate readiness for ramp-up and future demand.
• Transfer of Work (ToW) Assessments to validate readiness for production transfers.

Non-Conformance & Risk Management

• Document audit findings, raise non-conformances, and agree on corrective/preventive actions (CAPAs).
• Follow up on CAPA implementation and effectiveness.
• Identify risks and improvement opportunities to inform supplier development strategies.

Tools & Methodologies

• Use internal audit platforms and industry standards (e.g., AS/EN 9101, Nadcap).
• Apply structured problem-solving and quality assurance tools.

What You’ll Bring

• Experience in supplier quality, recovery, or industrial auditing within aerospace or a similar high-reliability industry.
• Strong knowledge of quality systems, manufacturing processes, and supply chain dynamics.
• Excellent communication, negotiation, and cross-functional collaboration skills.
• Ability to work under pressure and manage complex supplier situations with professionalism and urgency.

Why Join Us?

• Be part of a mission-critical team ensuring the reliability of global aerospace supply chains.
• Work in a collaborative environment that values continuous improvement and innovation.
• Contribute to high-impact projects with real-world significance.