Supplier Performance Strategy Manager

Mitie Group plc.; Wythenshawe; On-site; GBP 35,000 - 50,000; Full time

Job summary

A prominent facilities services provider in the UK is seeking a Supply Chain Governance Specialist to oversee supplier management and ensure contract performance. The ideal candidate will have strong analytical and negotiation skills, familiarity with supply chain processes, and the ability to communicate effectively with stakeholders at all levels. You will help implement new technologies and drive operational efficiency in a fast-paced environment.

Qualifications

• Experience in a fast-paced environment with the ability to prioritize workload.
• Strong stakeholder management skills at all levels.
• Commitment to embedding a strong governance culture.

Responsibilities

• Support Operational Teams in working with Suppliers to ensure contract performance measures.
• Drive Operational performance to ensure transparency in reporting.
• Implement new technologies and stay alert to sector trends.

Skills

Proficient excel skills

Analytical skills

Effective negotiation skills

Excellent communication

Problem solving

Tools

Maximo

Oracle

MS Office

Job description

Overview

Provide Governance and Commercial overview of spend & suppliers including, Management of delivery against KPI's & SLA's, Recovery of Deductions, Supplier Audits, Contract/Scope Variance Maintenance and Supplier Meetings.

• Working with the Procurement Function on escalation of Supplier challenges and issues with a view to enabling a high performing Supply Chain.
• Provide an overarching governance framework for the supply chain, driving compliance and adherence to agreed frameworks.

Main Duties

• Support Operational Teams in working with Suppliers to ensure contract performance measures are understood and delivered against
• Maintain Schedules of Rates for Suppliers and new onboarded suppliers
• Successfully work between multiple BAU teams (technical/commercial) and connect ServiceDesk and Accounts Payable to resolve payment issues/queries outside of BAU
• Create Supply chain management strategies that increase efficiency
• Handle communications with external suppliers in a professional manner
• Support the Operational Teams in selection of appropriate Suppliers
• Participate in negotiations with Suppliers, along side the Procurement Function
• Provide operational support and guidance to ensure maximum efficiency
• Drive Operational performance to ensure the transparency of performance reporting
• Implement new technologies whilst staying alert to trends in the sector
• Awareness of maintenance schedules, keeping an accurate record of and analysing Supplier performance
• Attend governance and business meetings
• Communicate effectively with peers and management to drive priorities
• Demonstrate a high level of performance management to ensure values and targets are met

Qualifications

• Proficient excel skills and systems knowledge (Maximo, Oracle and MS Office)
• Proactive approach to innovation and problem solving
• Confident to lead on difficult conversations with suppliers and the business
• Experience of working in a fast-paced environment and ability to prioritise a changing workload and use initiative
• Ability to organise and prioritise workload
• Sustain enthusiasm, have strong analytical skills and an ability to understand and help solve complex issues
• Excellent communication is essential as well as sound stakeholder management skills at all levels
• Effective negotiation skills
• Must have ability to effectively input in meetings and adapt to a diverse job role
• Elevated level of integrity with a commitment to embedding a strong governance culture
• Able to produce concise and informative reporting under tight deadlines
• A team player but able to work under own initiative and escape as necessary.