Supplier Oversight Manager

Rev & Regs; Liverpool; Híbrido; GBP 60 000 - 78 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus

Resumo da oferta

Rev & Regs is recruiting a Supplier Oversight Manager for a large multinational wealth and investments company. The role is hybrid with two days per week at the Liverpool office, and you will own the supplier landscape to deliver strong outcomes for clients and the business.

You will design a risk-based governance framework, manage SLAs and performance reviews, and provide evidence-based reporting to the Outsourcing Governance Committee.

Qualificações

• Experience in supplier management, outsourcing oversight or vendor governance in regulated environments.
• Proven ability to manage SLAs, performance reviews and service remediation.
• Strong stakeholder management and clear written communication skills.
• Ability to run a control‑focused oversight model with a clear evidence trail.
• Ability to think logically through complex problems.
• Excellent communication and relationship-building skills.
• Good organisational and time management abilities.

Responsabilidades

• Own day-to-day internal and external supplier relationships; manage performance, service quality, incidents and remediation.
• Design and operate a criticality-based supplier oversight framework with proportional governance and reporting.
• Establish and maintain a clear supplier ownership model with defined owners and escalation routes.
• Monitor and manage SLA/KPI performance; conduct regular reviews and root-cause analyses.
• Define, request and review supplier attestations; track actions to closure.
• Oversee end-to-end onboarding of new suppliers with risk assessment and governance in place.
• Provide concise, decision-focused reporting to the Outsourcing Governance Committee on supplier activity and risks.
• Escalate material supplier risks, control gaps and service failures per governance expectations.

Conhecimentos

Supplier management

Stakeholder management

Governance

Risk assessment

Communication

Attention to detail

Organization/time management

SLA management

Descrição da oferta de emprego

Rev & Regs are recruiting for a Supplier Oversight Manager role for a large multinational wealth and investments company in London.

In this high-impact role, you’ll take ownership of the company’s supplier landscape, ensuring the partners they rely on deliver consistently strong outcomes for their clients and business. Acting as the first line of oversight, you’ll shape and operate a risk-based supplier governance framework, making sure their most critical providers are managed with the right level of rigour, control and insight.

Responsibilities

• Own the day‑to‑day internal and non-material external supplier relationships, including performance, service quality, incidents and remediation.
• Design and operate a criticality‑based supplier oversight framework, ensuring proportional governance, controls and reporting.
• Establish and maintain a clear supplier ownership model, defining relationship owners, operational owners and escalation routes.
• Monitor and manage SLA/KPI performance, ensuring regular performance reviews, clear issue tracking and root‑cause analysis and timely remediation and escalation of persistent issues
• Define, request and review supplier attestations, ensuring evidence is complete, challenged where required, and actions tracked to closure.
• Own the end‑to‑end onboarding of new suppliers, ensuring criticality and risk assessment is completed, ownership and governance are established and SLAs, reporting and escalation routes are in place.
• Provide concise, decision‑focused reporting to the Outsourcing Governance Committee covering supplier inventory and onboarding, performance and SLA outcomes, attestations and .key themes and incidents, risks and remediation progress
• Escalate material supplier risks, control gaps and service failures in line with governance expectations.

Experience

• Experience in supplier management, outsourcing oversight or vendor governance in a regulated environment.
• Strong experience managing SLAs, performance reviews and service remediation.
• Strong stakeholder management and clear written communication skills.
• Ability to run a control‑focused oversight model with a clear evidence trail.
• Ability to think logically through complex problems.
• Excellent communication and relationship building skills.
• Good attention to detail and accuracy.
• Good organisational and time management skills.

Salary - £60,000 - £78,000 plus bonus

Location: Hybrid - 2 days per week in Liverpool office