Supplier Operations Engineer - DAF Fleet Services - Devizes

DAF Trucks UK; Devizes; On-site; GBP 36,500 - 38,750; Full time

Benefits offered by this job

Base salary of £36,500 – £38,750

Quarterly bonus of up to £1,500

22 days holiday, rising to 25 after 5 years

Employee Recognition programmes

Employee Assistance programmes

Pension

Life Insurance Scheme

Cycle to work scheme

Job summary

A leading truck manufacturer in the UK is seeking a Supplier Operations Engineer to join their team in Devizes. This role involves managing maintenance costs, enhancing supplier relationships, and providing excellent customer service within the DAF Fleet Services organization. Ideal candidates will have a relevant technical qualification and experience in the automotive sector. The position offers a competitive salary and numerous benefits, including bonuses and development opportunities.

Qualifications

• Experience in Fleet Management or the Commercial Vehicle/Automotive sector is a distinct advantage.
• Can-do attitude and enjoyment of troubleshooting.
• Comfortable with phone and email communication.

Responsibilities

• Control and review maintenance costs in line with warranty periods.
• Build and enhance supplier relationships through communication.
• Collate non-contract costs with customers and suppliers.

Skills

HGV Technical Qualification, Level 3 or above

Outstanding customer service

Technical Automotive/Commercial Vehicle background

Exceptional communication skills

High level of IT literacy

Organised and resilient

Job description

Supplier Operations Engineer - DAF Fleet Services - Devizes

Supplier Operations Engineer

Due to continued growth, we currently have an exciting opening for you to join our highly skilled and collaborative team as a Supplier Operations Engineer in our fantastic DAF Fleet Services organisation in Devizes. We are part of one of the largest and most respected DAF dealer groups in Europe and DAF are the largest truck manufacturer in the UK with record growth and award-winning trucks year on year. We offer our clients bespoke Fleet Management Solutions to improve their operations and allow them to focus on their business requirements.

As a Supplier Operations Engineer, we can offer you:

• Base salary of £36,500 – £38,750 (depending on your industry experience)
• Quarterly bonus of up to £1,500, providing the opportunity to earn an additional £6,000 per annum based on you and your teams performance
• Excellent DAF Fleet Maintenance Engineer & development opportunities – in-house and manufacturer’s in addition to Ford & Slater courses and technical exposure
• 22 days holiday (plus statutory), rising to 25 days after 5 years service
• Employee Recognition programmes
• Hosting our own social events, food days and much more
• Employee Assistance programmes
• Pension
• Death in Service Life Insurance Scheme
• Cycle to work scheme

Who are we looking for as a Supplier Operations Engineer:

Ideally, you will have the following skills / experience but training will be provided:

• HGV Technical Qualification, Level 3 or above
• Experience of Fleet Management or the Commercial Vehicle / Automotive sector would be a distinct advantage.
• Technical Automotive / Commercial Vehicle background or a hands‑on Technician looking to move out of the Workshop.
• A proven track record of providing outstanding customer service.
• Have a can-do attitude and enjoy troubleshooting.
• Exceptional communication skills both written and verbal.
• A high level of IT literacy and comfortable on the phone and using email.
• Be organised, resilient and have the ability to work on your own initiative.

The Supplier Operations Engineer role / responsibilities include

You will also have day‑to‑day responsibility for ensuring that maintenance costs are controlled and reviewed in line with any warranty periods, previous repairs and are aligned with any current manufacturer guidelines. Through ongoing communication and technical reviews you will build and enhance supplier relationships to help progress and resolve any maintenance or technical queries. The role will also require the collation of non‑contract costs which will involve a collegial approach with the customer and supplier to ensure the customer is supported with any individual repairs, whilst also giving support to understand any areas of spend or specific cost trends that could be minimised.

Working Monday – Friday, 8am to 5pm.

As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

Apply today to start your journey with Ford & Slater