Supplier Operations Engineer - DAF Fleet Services - Devizes

Ford & Slater Limited; Devizes; On-site; GBP 36,500 - 38,750; Full time

Benefits offered by this job

Quarterly bonus opportunities

22 days holiday, increasing to 25 days after 5 years

Employee Assistance programmes

Pension scheme

Death in Service Life Insurance

Cycle to work scheme

Social events and recognition programmes

Job summary

A leading automotive service provider in Devizes is seeking a Supplier Operations Engineer to enhance supplier relationships and control maintenance costs. The role offers a salary of £36,500 to £38,750, alongside a quarterly bonus and excellent development opportunities. Ideal candidates will have HGV Technical qualifications and experience in Fleet Management. Responsibilities include day-to-day cost control and technical support. Join a collaborative team committed to customer service excellence.

Qualifications

• Ideally have HGV Technical Qualification, Level 3 or above.
• Experience in the Commercial Vehicle sector is an advantage.
• Technical Automotive background or a hands-on Technician transitioning from Workshop.

Responsibilities

• Control and review maintenance costs in line with warranty periods.
• Enhance supplier relationships for maintenance and technical queries.
• Support customers with individual repairs to minimize costs.

Skills

HGV Technical Qualification, Level 3 or above

Experience in Fleet Management

Technical Automotive background

Outstanding customer service skills

Troubleshooting attitude

Exceptional communication skills

High level of IT literacy

Organised and resilient

Job description

Supplier Operations Engineer - DAF Fleet Services - Devizes

Supplier Operations Engineer

Due to continued growth, we currently have an exciting opening for you to join our highly skilled and collaborative team as aSupplier Operations Engineerin our fantastic DAF Fleet Services organisation in Devizes. We are part of one of the largest and most respected DAF dealer groups in Europe and DAF are the largest truck manufacturer in the UK with record growth and award winning trucks year on year. We offer our clients bespoke Fleet Management Solutions to improve their operations and allow them to focus on their business requirements.

As a Supplier Operations Engineer,we can offer you:

• Base salary of £36,500 - £38,750 (depending on your industry experience)
• Quarterly bonus of up to £1,500 providing theopportunity to earn an additional £6,000 per annumbased on you and your teams performance
• Excellent DAF Fleet Maintenance Engineer & development opportunities – in house and manufacturer’s in addition to Ford & Slater courses and technical exposure
• 22 days holiday (plus statutory), rising to 25 days after 5 years service
• Employee Recognition programmes
• Hosting our own social events, food days and much more
• Employee Assistance programmes
• Pension
• Death in Service Life Insurance Scheme
• Cycle to work scheme

Who are we looking for as a Supplier Operations Engineer:

Ideally, you will have the following skills / experience but training will be provided:

• HGV Technical Qualification, Level 3 or above
• Experience of Fleet Management or the Commercial Vehicle / Automotive sector would be a distinct advantage.
• Technical Automotive / Commercial Vehicle background or a hands on Technician looking to move out of the Workshop.
• A proven track record of providing outstanding customer service.
• Have a can do attitude and enjoy troubleshooting.
• Exceptional communication skills both written and verbal.
• A high level of IT literacy and comfortable on the phone and using email.
• Be organised, resilient and have the ability to work on your own initiative.

The Supplier Operations Engineer role / responsibilities include(but not limited to):

You will also have day to day responsibility for ensuring that maintenance costs are controlled and reviewed in line with any warranty periods, previous repairs and are aligned with any current manufacturer guidelines. Through on going communication and technical reviews you will build and enhance supplier relationships to help progress and resolve any maintenance or technical queries. The role will also require the collation of non-contract costs which will involve a collegial approach with the customer and supplier to ensure the customer is supported with any individual repairs, whilst also giving support to understand any areas of spend or specific cost trends that could be minimised.

Working Monday – Friday, 8am to 5pm.

As anequal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

Apply today to start your journey with Ford & Slater

No agencies please. It is not always possible to get back individually to each applicant, so if you haven’t received a reply within 21 days, your application has been unsuccessful.

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