Supplier Management Specialist

easyJet; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading airline in London is seeking a Supplier Management Specialist to implement IT Supplier & Contract Management frameworks. Responsibilities include ensuring contractual obligations are met, facilitating service reviews, and managing supplier performance. The ideal candidate will have strong relationship-building skills and experience in supplier management. This is a full-time position based in London.

Qualifications

• Experience in supplier management and contract management.
• Ability to track supplier performance against SLAs and identify cost optimization.
• Strong communication skills for building relationships.

Responsibilities

• Implement and deliver IT Supplier & Contract Management best practices.
• Facilitate service reviews ensuring compliance with SLAs.
• Manage all internal and external escalations.

Skills

Building Relationships

Business Performance

Customer & Shareholder Value

Innovation and Change

Ownership and Delivery

Job description

Overview

Supplier Management Specialist (16013)

TEAM The ITSO (IT Services Operations) organisation manages and is accountable for the rapid delivery of the trustworthy, scalable, and efficient IT infrastructure services needed to support the technology critical for easyJet’s future growth plans and ambitions. Supplier Management is a key function, ensuring services are provided on time, to the correct quality and cost. Frequent engagement is used to ensure services are delivered to contractual standards and there now exists a requirement to bring more of this activity under the control of the IT Supplier and Contract Management team.

Job Purpose

The Supplier Management Specialist implements the IT Supplier & Contract Management framework within selected Platforms or Products, in order to:

• Ensure all contractual obligations are met and that risks are captured and managed
• Facilitate fortnightly service reviews, ensuring services are performed against contractual SLA’s & XLA’s
• Prepare inputs for Executive Supplier Reports
• Deal with all internal and external escalations for single supply or full-service suppliers
• Work with cost centre owners to:
  • Define budgetary inputs and track supplier spend
  • Identify and implement cost optimisation opportunities

Job Accountabilities

The Supplier Management Specialist is responsible for consistently implementing and delivering IT Supplier & Contract Management best practices within their assigned Platforms or Products, leveraging the processes, governance terms of reference, and tools created by the central IT Supplier & Contract Management team.

• Supplier Governance
• Contract Management
• Supplier Performance Management
• Value Measurement
• Supplier Risk Management
• Supplier Relationship Development
• Budget Management
• IT Consumption Management

Competencies

• Building Relationships: Expresses ideas confidently and clearly, builds positive and constructive relationships with others, gets to know colleagues within their own team and supports them to ensure team goals are achieved.
• Business Performance: Understands business and external environment, costs conscious and understands the longer-term vision.
• Customer & Shareholder Value: Builds strong relationships with their customers by anticipating and responding to their needs.
• Innovation and Change: Is open to new ways of doing things and questions existing approaches, views change as an opportunity, comfortable working in a dynamic and ambiguous environment.
• Ownership and Delivery: Has a clear focus to deliver results, working to targets, reviewing progress and adapting their plans accordingly, motivating themselves/the team to achieve.

Business Area

Service Delivery

Location

United Kingdom-London-London Luton Airport

Organisation

Information Technology (IT)

Schedule

Full-time

Unposting Date

Ongoing