Supplier & ISO Manager

Birketts; Ipswich; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading UK law firm is seeking a Supplier & ISO Manager to lead supplier management and auditing efforts. This role will ensure compliance with ISO standards and drive operational excellence across the firm. Candidates should have a strong background in ISO management and supplier processes. The position offers a hybrid working model and a comprehensive benefits package including flexible work options, private healthcare, and generous holiday allowances.

Benefits

25 days holiday plus Bank Holidays

Private Healthcare

Flexible working options

Subsidised gym membership

Life Assurance

Qualifications

• Proven experience managing ISO standards.
• Strong internal auditing experience across multiple ISO standards.
• Experience in supplier management.
• Excellent communication and leadership skills.

Responsibilities

• Lead internal audit programmes and manage supplier relationships.
• Contribute to strategic initiatives related to quality and procurement governance.
• Assist in the improvement of ISO management systems.

Skills

ISO standards management

Supplier management

Procurement processes

Auditing

Analytical mindset

Education

ISO Lead Auditor qualification

Procurement or supply chain certification

Job description

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The firm

Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.

We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.

Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024.

With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership.

Purpose of job

Supplier & ISO Manager will lead internal audit programmes, manage supplier relationships, and contribute to strategic initiatives related to quality, environmental, information security, business continuity, and procurement governance.

To assist with the management, maintenance, and continual improvement of the organisation's ISO management systems (14001, 27001, 22301, 9001), while also overseeing supplier management and procurement compliance. This role ensures alignment with international standards, drives operational excellence, and supports risk management across the business.

Accountabilities

Supplier Management & Procurement

• Assist with the maintenance and improvement of supplier management procedures aligned with ISO and procurement standards.
• Conduct supplier audits and performance assessments.
• Collaborate with procurement and legal teams to embed ISO and compliance requirements into contracts, SLAs, and sourcing strategies.
• Monitor supplier risk, compliance, and sustainability performance.
• Review of Terms and Conditions/Contractual Terms in line with legal requirements and Responsible Business strategy.

ISO Management Systems

• Assist with the maintenance and improvement of the Combined Management System, including ISO 14001, ISO 27001, and ISO 9001, as well as the Business Continuity Management System (ISO 22301).
• Ensure systems are integrated and aligned with business objectives.
• Monitor KPIs, non-conformities, and corrective actions across all standards.

Internal Auditing and Continuous Improvement

• Where required, to assist with internal auditing and continuous improvement of all management systems.

Qualifications/Experience

Qualifications, Skills & Experience

• ISO Lead Auditor qualification (preferred).
• Procurement or supply chain certification (e.g., CIPS, CPSM) is an advantage.

• Proven experience managing ISO standards or equivalent.
• Strong internal auditing experience across multiple ISO standards.
• Experience in supplier management, procurement processes, and third-party assurance.
• Excellent communication, leadership, and stakeholder engagement skills.
• Analytical mindset with attention to detail and problem-solving ability.

Desirable:

• Lead Auditor certification in one or more ISO standards.
• Experience with procurement systems and supplier risk management tools.

Equal opportunities

At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:

• 25 days holiday (FTE) plus Bank Holidays
• Long Service holiday award - 1 extra week every 10 years continuous service
• Private Healthcare with BUPA (offered after probation is passed)
• Scottish Widows Pension Scheme (5% employer / 5% Employee)
• Staff Profit Share and Individual Performance Bonus Scheme
• Salary sacrifice (Pensions, Staff Profit Share)
• Life Assurance - 4 x salary / Permanent Health Insurance
• Paid CSR Day
• Enhanced Maternity/Paternity Leave
• Subsidised gym membership
• Electric car scheme
• Agile/Hybrid Working Policy
• Dress for your Day Policy

https://www.birketts.co.uk/recognition-reward-benefits/

Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application.

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.

Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.

We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.