Supplier Governance Executive - Home Claims

Hastings Direct; East Midlands; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading insurance provider is seeking a Supplier Governance Executive to oversee supply chain management within Home Claims. The role requires strong analytical skills and experience in an assurance environment. You will ensure suppliers meet regulatory standards and drive continuous improvement. The position offers hybrid working and numerous benefits, including a competitive bonus scheme and mental wellbeing programs.

Benefits

Flexible working

Competitive bonus scheme

Life assurance

Income protection

Mental wellbeing programme

25 days annual leave + bank holidays

Cycle-to-work scheme

Health and dental plans

Qualifications

• Experience within an assurance environment, specifically with suppliers or a supply chain.
• Strong analytical ability with MI and stakeholder communication.
• Strong knowledge of financial services and regulatory requirements.

Responsibilities

• Identify assurance measures and supplier adherence evidence.
• Work with Supplier Relationship Managers on contract measures.
• Review supplier assurance MI and provide business analysis.
• Agree controls and actions with suppliers, tracking deliveries.
• Organize supplier forums and act as a subject-matter expert.

Skills

Analytical ability

Experience with suppliers

Knowledge of financial services regulations

Job description

Overview

Job Title: Supplier Governance Executive - Home Claims

Location: Leicester or Bexhill (Hybrid - one day a week in the office)

Welcome to Hastings Direct

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve invested in our data and tech capabilities and operate with a 4Cs culture. We provide insurance for over four million customers and are focused on delivering great customer and business outcomes through our partners and suppliers.

Role overview

As our Supply Chain Executive within Home Claims, you’ll support all aspects of supply chain management to deliver strong customer and business outcomes from our partners and suppliers. You will focus on the quality and control of services provided by suppliers, driving visibility and assurance of all activities and driving continuous improvement across customer and business outcomes.

Responsibilities

• Identifying relevant assurance measures and evidence of supplier adherence to regulatory, legal, contract and conduct requirements
• Working with the Supplier Relationship Managers to agree measures with suppliers, including any contract enhancements
• Reviewing supplier assurance MI and evidence to assess adherence levels, providing regular departmental and business analysis, feedback and reporting
• Working with the Supplier Relationship Managers to agree controls and assurance strengthening actions with suppliers, with plans detailing actions, owners and delivery dates
• Tracking all actions through to delivery and updating the central system to reflect assurance outputs
• Organising, coordinating and attending supplier forums, events and meetings as needed, and acting as a subject-matter expert for internal stakeholders on Home Claims partner and supplier assurance

Essential skills/experience

• Experience within an assurance environment – directly with suppliers or a supply chain within insurance
• Strong analytical ability with experience of working with MI and communicating insights to stakeholders at all levels
• Strong knowledge of financial services and CDM/H&S regulatory and conduct requirements

The interview process

Our interview process involves the following steps:

• Recruiter screening call
• First-stage interview with hiring leader

As a Disability Confident employer, we’re committed to inclusive recruitment. Applicants will have fair access to support and adjustments throughout the recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information, please visit our inclusive careers page.

Benefits

In addition to a competitive salary, benefits include:

• Flexible working: hybrid approach; speak to your recruiter for details
• Competitive bonus scheme: 4Cs performance bonus
• Financial wellbeing: life assurance, income protection, pension contributions up to 10%, and access to financial wellbeing support
• Mental wellbeing programme: Thrive app, 24/7 support, mind health initiatives
• Additional benefits: 25 days annual leave + bank holidays, cycle-to-work, health and dental plans, discounts, social events, and more

Join us and you’ll experience our 4Cs approach and the support, training and development we provide to help you grow with the company.

Hastings Group is an equal opportunities employer. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Our recruitment process includes references, credit and criminal record checks.