Supplier Account Manager

YourRecruit; Bristol; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Supplier Performance Manager to enhance supplier relationships and drive operational excellence. This role is pivotal in a fast-growing, technology-driven business, focusing on optimizing performance and ensuring effective communication with energy suppliers. The ideal candidate will possess strong analytical skills, experience in account management, and a customer-focused approach. This innovative firm offers a hybrid working model, competitive benefits, and a collaborative environment where your contributions will significantly impact the company's growth and success.

Benefits

Pension Scheme

Increasing Holiday with Length of Service

Employee Assistance Programmes

Award Bonus

Season Ticket Loans

Company Social Activities

Qualifications

• Experience managing supplier relationships in a similar environment.
• Strong analytical skills and proficiency in data reporting.

Responsibilities

• Optimize relationships with energy suppliers and support operational contacts.
• Produce reports and insights to improve supplier performance.

Skills

Supplier Management

Data Analysis

Communication Skills

Problem-Solving

Organizational Skills

Education

Experience in Energy Sector

Account Management Experience

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Our client is seeking a Supplier Performance Manager to join their expanding team - a fantastic opportunity for an experienced professional to step into a key role within a fast-growing, technology-driven business. With a strong market presence in energy data and services, the company is known for its ongoing innovation and forward-thinking approach.

Hours: 35 hours per week, Monday to Friday, 9am-5pm

Location: Horley or Bristol office / 5 days per week, Hybrid working (2/3 days at home/in office). UK wide travel may be required, on occasion with overnight stays / All expenses paid for.

Benefits Include: Pension scheme, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes - health/legal/counselling, award bonus, Simply Health, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more!

The purpose of this role is to optimise effective relationships with energy suppliers, and be primary operational contact for all suppliers, as well as, developing close relationships with top tier suppliers that are important to the growth and operational stability of the business.

Key Responsibilities:

• Demonstrate a strong understanding of operational challenges that influence supplier performance.
• Apply sound knowledge of settlement processes to support accurate and efficient operations.
• Produce both regular and ad-hoc reports using internal systems to deliver critical insights to internal teams and external suppliers.
• Contribute to the continuous improvement of operational processes through data analysis and feedback.
• Organise and lead regular supplier meetings, including virtual sessions and quarterly in-person reviews.
• Support suppliers who are underperforming or at risk of external review, helping identify key issues and recommending actionable improvements.
• Collaborate with internal teams to drive performance enhancements and communicate findings from supplier meetings.
• Use data and reporting tools to forecast supplier performance trends and identify potential risks or opportunities.

The ideal candidate will have gained experience account managing supplier contacts within a similar environment. Should you have gained knowledge or working experience of the energy sector, this would come highly beneficial.

• Professionalism & Behaviour: Maintains a calm, confident, and professional manner in all situations. Customer-focused and promotes the same in others. Positive, flexible team player who proactively shares knowledge and supports colleagues.
• Organisation & Self-Management: Highly organised with strong attention to detail. Capable of prioritising tasks effectively and working independently.
• Communication & Interpersonal Skills: Clear, articulate communicator with excellent verbal, written, and presentation skills. Builds strong relationships and listens well to understand the needs of others. Maintains a professional telephone manner.
• Technical & Administrative Abilities: Strong problem-solving and analytical skills. Demonstrates good knowledge of current business practices and systems. Proficient in Microsoft Excel, Word, Outlook, and departmental databases.

For your information:

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)

***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.