Supervisor

SushiDog Ltd; City of Westminster; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Free Gym membership

Healthcare Support

Extra holidays on top of the usual 28

Extra holiday day on your birthday

Paid Sabbatical month after 5 years of

Achievable Monthly Bonus Scheme

Paid breaks

Social company events

Stint - Pay (withdraw up to half your

Free Meal when on shift and up to 70%

Career progression

Job summary

SushiDog Ltd in London is seeking a natural leader to guide a dynamic, fast-moving team and deliver exceptional customer service. You will oversee shift operations, uphold food safety standards, and role-model proactive problem solving to keep service seamless.

You will train and empower staff, maintain a clean, inviting dining area, and manage stock with the team. Join us to grow with a vibrant, home-grown brand.

Qualifications

• Outstanding communication skills essential.
• Approachable, understanding and patient demeanor.
• Strong customer-facing skills are required.
• Excellent time-keeping and organisational abilities.
• Positive CAN DO attitude aligned with company values.
• Ability to prioritise tasks during busy periods.

Responsibilities

• Responsible of the team during shifts to keep everything running efficiently.
• Ensure that all food quality and safety standards are met.
• Lead by example, handling customer inquiries and solving problems on the spot.
• Help train and coach staff to perform at their best.
• Maintain a clean, welcoming restaurant environment.
• Handle stock counts and orders as needed.
• Communicate clearly with customers and team members to ensure smooth service.

Skills

Communication

Leadership

Time management

Organization

Customer facing

Prioritisation

Job description

From a single kiosk in Westfield London to where we are today, Sushidog has always been about doing the simple things exceptionally well. We TAKE PRIDE in the quality of our food, the care we put into every detail, and the way we show up for our customers and each other. We communicate openly and honestly, rolling SushiDogs and freshly made Sushi Bowls and Salad Bowls, serving them fast, friendly, and without fuss. We believe the best results come when people THRIVE TOGETHER by learning, supporting one another, and growing as a team. We listen closely to feedback, stay curious, and focus on making small, meaningful improvements to get 1% BETTER every single day.

Our mission is simple: to serve fulfilling food that makes people happy, just the way they like it.

WHAT WE ARE LOOKING FOR

Are you a natural leader who loves working in a dynamic, fast-moving environment? Do you have a passion for great food and customer service? If you're ready to take charge and help a team succeed, we want you to join us!

WHAT’S IN FOR YOU

• Free Gym membership
• Healthcare Support
• Extra holidays on top of the usual 28 days (Based on length of service)
• Extra holiday day on your birthday
• Paid Sabbatical month after 5 years of service
• Achievable Monthly Bonus Scheme
• Paid breaks
• Social company events
• Stint - Pay (withdraw up to half your salary at any point during the month)
• Free Meal when on shift and up to 70% discount when not on shift
• Career progression

YOUR TALENTS

• Outstanding communication skills
• Approachable, understanding and patient
• Great time-keeping and very good organisational skills
• Positive “CAN DO” attitude who lives the values
• Strong customer facing skills
• Capable of prioritising task

JOB RESPONSIBILITIES

• Responsible of the team during shifts to keep everything running efficiently.
• Ensure that all food quality and safety standards are met.
• Lead by example, whether it’s handling customer inquiries, jumping in to assist the team, or solving problems on the spot.
• Help train and coach staff to perform at their best.
• Maintain a clean, organised, and welcoming restaurant environment.
• Handle stock counts and orders as needed.
• Communicate clearly with both customers and team members, ensuring smooth service.