Supervisor UK

Zizzi; Northampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular restaurant chain in Northampton is seeking a Supervisor at £12.42 per hour plus tronc and benefits. In this role, you will manage shifts, oversee the front of house team, and ensure great customer experiences while enjoying perks like employee discounts and support for career progression.

Benefits

50% off at Zizzi & ASK Italian

Free & discounted menu on shift

Generous tronc system

Wagestream access

Discounts on cinema and travel

Online community support

Free Employee Assistance Programme

28 days holiday (pro rata)

Career development opportunities

Company pension contributions

Branded uniforms provided

Qualifications

• Experience in a restaurant or customer service environment.
• Ability to lead a team and manage shifts effectively.
• Passion for food and hospitality.

Responsibilities

• Oversee restaurant team operations.
• Ensure high customer service standards.
• Manage shift performance and team coaching.

Skills

Customer service

Team leadership

Food presentation

Job description

Social network you want to login/join with:

Calling all Pizza lovers!!.......(Pasta lovers are welcome too)

Supervisor £12.42 per hour plus Tronc and benefits

As a Supervisor, you will work with the General Manager and Assistant Manager to ensure we provide a great customer service journey, along with the front of house team. You will support the safe running of the business and maintain high standards to ensure every shift runs smoothly. If you're interested in progressing your career with us, we'll support and guide you all the way to the top.

What you'll get:

• Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
• Never go hungry with free & heavily discounted menu on shift
• Get rewarded by your customers with a generous tronc system
• Wagestream available to instantly access earned wages
• Enjoy discounts on cinema tickets, travel websites, and big brands during your time off
• Stay connected with our online Zizzi community for rotas and payslips
• Access our free Employee Assistance Programme for support, GPs, and wellbeing services
• 28 days holiday (pro rata) to take a well-deserved break
• Opportunities to develop and progress your career
• Plan for the future with Company pension contributions
• Zizzi branded T-Shirts and aprons provided to look the part

What will you be doing? Here's a taste:

• Managing your shifts like a pro, overseeing the restaurant team to ensure smooth operations
• Living the Zizzi customer service journey and coaching your team to do the same, ensuring all customers have a Great Time
• Leading the Front of House team to create memorable experiences for our customers
• Sharing your passion for food, ensuring every dish served is perfect
• Maintaining the restaurant's appearance and ensuring adherence to policies and standards
• Collaborating with the team to deliver Great Times and taking pride in your service

Our Zizzi Values - what matters to us:

Growth: You aim to be better than yesterday, seeking continuous improvement as a team and as individuals.

Individuality: You celebrate differences and encourage everyone to be their best selves.

Drive: You make it happen, adapting to challenges and motivating others to strive for more.

Togetherness: You want to be part of more, supporting each other through challenges and successes.

Fun: You enjoy the everyday, balancing seriousness with a sense of fun.