Supervisor - Tunbridge Wells (12-24 hours)

Rituals Cosmetics; Royal Tunbridge Wells; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading luxury brand as a Supervisor in Tunbridge Wells, where you'll be the face of the company, guiding your team and creating exceptional customer experiences. This role combines leadership, product expertise, and a passion for beauty, making you an integral part of our in-store management team.

Qualifications

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• Organized and structured.

Responsibilities

• Engaging with customers to ensure an optimal experience.
• Mentoring and supporting Rituals Advisors.
• Achieving personal and store goals.

Skills

Customer-service mentality

Team-player work ethic

Decision-making skills

Problem-solving skills

Eye for detail

Job description

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Supervisor - Tunbridge Wells (12-24 hours), Tunbridge Wells

Location: Tunbridge Wells, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

346c6fa63247

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.

Share your talents

As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel-good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.

Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!

You’ll be working alongside your Store Manager, Assistant Store Manager, and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and mentor and support Rituals Advisors.

Bring all of you

High on energy, low on ego, and with a little bit of humour!

You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!

On top of that, you have:

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer-service mentality and team-player’s work ethic.
• Decision-making and problem-solving skills.
• Eye for detail, organized and structured.