Supervisor - Swindon (24 hours)

TN United Kingdom; Swindon; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a passionate Rituals Expert to join their team in Swindon. This role is perfect for individuals who thrive in a luxury retail environment, where every customer interaction is an opportunity to create joy and beauty. As a brand ambassador, you'll lead your team, mentor others, and ensure an exceptional customer experience. If you have a customer-service mentality and a knack for problem-solving, this is your chance to shine in a dynamic and supportive atmosphere, contributing to the store's success while expanding your professional skills.

Qualifications

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.

Responsibilities

• Engage with customers to create unforgettable experiences.
• Mentor and support Rituals Advisors in-store.

Skills

Customer Service

Team Leadership

Problem Solving

Sales Performance

Job description

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Supervisor - Swindon (24 hours), Swindon

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Client:

Location:

Swindon, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ef76941637ca

Job Views:

22

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.

Share your talents

As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel-good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and, at the same time, a role model and mentor to our Rituals Advisors.

Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!

You’ll be working alongside your Store Manager, Assistant Store Manager, and Rituals Advisors to reach your personal goals and store objectives. You’ll interact directly with customers to ensure an optimal customer experience and mentor and support Rituals Advisors.

Bring all of you

High on energy, low on ego, and with a little bit of humour!

You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional, excited about our brand, and know how to share that excitement with your team members and customers!

On top of that, you have:

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer-service mentality and team-player’s work ethic.
• Decision-making and problem-solving skills.
• Eye for detail, organized, and structured.