Supervisor - Stirling (16 - 24 hours)

Rituals; Stirling; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury retail brand in Stirling is seeking a Rituals Expert to join their in-store management team. The successful candidate will act as a brand ambassador, ensuring a premium customer experience and mentoring Rituals Advisors. Previous retail or hospitality supervisory experience is vital. This role offers the opportunity to expand skills in luxury retail and cosmetics and contribute to achieving store goals.

Qualifications

• High energy and a good sense of humor.
• Ability to connect with customers.
• Prior experience as a supervisor or Team Leader in retail or hospitality.

Responsibilities

• Interact with customers to ensure an optimal experience.
• Mentor and support Rituals Advisors.
• Work alongside management to achieve store goals.

Skills

Customer-service mentality

Mentoring skills

Attention to detail

Decision-making skills

Job description

Job Description

This position is for our brand new store opening in Stirling, Scotland!

Address: THE THISTLES, STIRLING

As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel-good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs, and at the same time, you are a role model and mentor to our Rituals Advisors.

Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!

You’ll work alongside your Store Manager, Assistant Store Manager, and Rituals Advisors to achieve your personal and store goals. You’ll interact directly with customers to ensure an optimal customer experience and mentor and support Rituals Advisors.

Qualifications

• High energy, humility, and a good sense of humor!
• Ability to mentor team members and connect with customers, making everyone feel at home in our stores.
• Professional enthusiasm for our brand and the ability to share that excitement.
• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• Customer-service mentality and team-player work ethic.
• Decision-making and problem-solving skills.
• Attention to detail, organized and structured approach.