Supervisor - Starbucks GLA

SSP Group; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global food and beverage group in Glasgow Airport is seeking a Supervisor to lead a team in delivering exceptional customer service. You will be responsible for ensuring smooth operations, motivating your team, and fostering a positive work environment. Previous experience in a fast-paced setting is required. This role offers competitive pay and career development opportunities.

Benefits

£13.30 per hour plus £1.50 extra for night shifts

Free on-site parking

Discounted meals

Friends & Family discounts

Career development

Qualifications

• Previous experience in hospitality, retail, or a similar fast-paced environment.
• Ability to develop people and lead shifts confidently.
• Comfortable with early starts or late finishes.

Responsibilities

• Lead shifts and support the team to deliver exceptional service.
• Ensure smooth operations from stock control to store presentation.
• Motivate the team and maintain a positive work environment.

Skills

Leadership

Customer service

Team motivation

Job description

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Love coffee? Love leading? Step into a high-energy leadership role at Starbucks in Glasgow Airport, where every day brings a new buzz. From early mornings to evening flights, you'll lead your team to serve up great coffee and even better customer experiences in one of the UK’s busiest travel hubs.This is more than just a job – it’s a chance to build your leadership skills, develop your career, and work with one of the most recognisable brands in the world, all while enjoying great pay, flexibility, andunbeatable benefits.

Why join us as a Supervisor?

• £13.30 per hour, plus £1.50 extra per hour between midnight and 6 am
• Free on-site parking & heavily discounted meals while on shift
• Friends & Family discounts and savings through our dedicated app
• Career development through award-winning training, apprenticeships & fast-track progression
• Work with global brands like Starbucks, M&S, Burger King, and BrewDog in a vibrant airport setting

What you’ll be doing as a Supervisor:

• Leading shifts and supporting your team to deliver exceptional service with confidence and energy
• Keeping operations running smoothly — from stock control to store presentation
• Motivating your team and creating a positive, upbeat work environment
• Ensuring compliance with food safety and company policies
• Supporting the Unit Manager with training, development, and performance management

What we’re looking for in a Supervisor:

• Someone with previous experience in hospitality, retail, or a similar fast-paced environment
• A natural leader who loves developing people and setting the pace
• Confident in taking charge of shifts and handling whatever the day brings
• Comfortable with early starts or late finishes, and ideally used to 24/7-style operations
• Aged 18+, able to provide 5 years of references and pass a criminal record check (airport requirement)

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.