Supervisor - Smiggle UK - Burton

Just Group PLC; Burton upon Trent; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Burton upon Trent is seeking a Supervisor to enhance store performance and customer satisfaction. You will support the Store Manager, guide the team, and manage stock effectively. The ideal candidate should be dynamic, motivated, and passionate about providing excellent customer experiences. Join us for genuine career progression and a generous holiday allowance.

Benefits

Generous 50% store discount

28+ days of paid holiday

Pension scheme

Qualifications

• Passionate customer advocate dedicated to providing exceptional experiences.
• Highly motivated individual brimming with energy and enthusiasm.
• Adaptable in high-pressure environments with frequent changes.

Responsibilities

• Support the induction of new Sales Assistant team members.
• Assist the Store Manager in achieving sales and performance targets.
• Manage stock control and conduct stocktake preparations.

Skills

Customer advocacy

Multitasking

Motivation

Adaptability

Job description

As a Supervisor, you will work alongside the Store Manager to maximise store performance whilst delivering exceptional customer experiences, boost sales, and provide guidance to all team members in a fast-paced, hands-on environment; all while playing with the products - approaching every day with an attitude of fun!

Supervisor Job Role:

• Support the induction of new Sales Assistant team members
• Work alongside the Store Manager to support the team's individual development and team performance
• Assist the Store Manager to develop the sales skills, product knowledge, and motivation of the store team to achieve store and individual targets including brand KPI's
• Hold daily briefing sessions and share individual sales targets and focuses on the Store Manager's absences or when required
• Lead by example and provide a genuine and unique experience with every customer
• Ensure all Visual Merchandising briefs reflect the company and brand expectations
• Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts, and participate in stocktake

Ideal Candidate:

• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle
• A natural multitasker who is ambitious, resourceful, and inspiring the team to achieve store sales and KPIs
• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude
• Adaptable and unfazed by frequent visual changes in a high-pressure environment
• Someone who is looking for opportunities to always learn more

Benefits:

• Genuine progression and internal training opportunities are within reach - your career can thrive here
• Our pension scheme helps you secure your financial future
• Get a generous 50% store discount to grab your favourite items without breaking the bank
• Our referral program rewards you for recommending friends, making every work connection count
• Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work-life balance

At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!