Supervisor, Reference Adult Services, Town of Yarmouth Public Libraries (Yarmouth)

Massachusetts Board of Library Commissioners; Great Yarmouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

The Town of Yarmouth seeks a Supervisor for Reference/Adult Services to manage professional library functions and services for adults. This full-time role involves program planning, budget management, and team supervision within the library environment. Ideal candidates possess a Bachelor’s degree and relevant supervisory experience, emphasizing community engagement and library service excellence. Applications are being accepted until June 4, 2025.

Qualifications

• 3 to 5 years' experience in a public library with supervisory experience preferred.
• Valid Driver’s License; CORI background check is required.
• Physical requirements include lifting up to 30 pounds.

Responsibilities

• Manages library services for individuals over 18.
• Plans and implements programs for adults and families.
• Oversees selection and maintenance of Reference collections.

Skills

Communication

Customer Service

Budget Management

Library Programming

Education

Bachelor’s degree

Master’s degree in Library and Information Science

Job description

Supervisor, Reference Adult Services, Town of Yarmouth Public Libraries (Yarmouth)

The Town of Yarmouth is searching for a REFERENCE/ADULT SERVICES SUPERVISOR to join our LIBRARY team!

Working under the direct supervision of the LIBRARY DIRECTOR, the REFERENCE/ADULT SERVICES SUPERVISOR performs professional, supervisory, administrative, technical, and direct service work. Responsible for services to individuals over the age of 18.

Independently performs varied complex and responsible tasks requiring broad and specific knowledge, reading and learning, customer service and library programming, communication, budgeting, and general administrative work.

Develops services system-wide; plans and implements programs and activities for adults and families in the libraries and in the community to stimulate the desire to learn and grow. Responsible for planning, tracking and managing the Reference and Non-Fiction budget for materials acquisition, equipment and supplies, as well as program funding. Works with Director to research, apply, and manage grants.

Recommends, enforces and interprets library policies pertaining to the circulation of materials and use of equipment in the cooperative network environment of the Cape Libraries Automated Materials Sharing (CLAMS).

Receives and responds to complaints and/or special requests from patrons and community groups, providing response or conflict resolution. Manages confidential information for both the public and staff. Information could include privileged health, financial, and other personal information.

Responsible for selection, purchasing and maintenance of Reference and Non-Fiction collections in all formats; evaluates the collection for balance and comprehensiveness, as well as diversity, equity and inclusion; coordinates removal of library materials. Directs and executes publicity, including public relations, displays, calendar of activities, press releases, and social media for the promotion of family and adult library activities and services.

Performs reference services in person and remotely, when necessary; assists patrons with requests for information or materials; searches sources; provides reader’s advisory services; teaches patrons how to use the library computer catalog and other technical equipment. Organizes and implements all community outreach to individuals 19 years and older.

Oversees the physical condition and appearance of the Reference and Adult Services areas, to provide an appealing, functional and safe environment for all. Is trained in safety and evacuation techniques.

Participates in promotional efforts; represents the library in the community; develops new avenues for community outreach, and may participate on municipal task forces and committees. Represents library at local and regional meetings, conferences and workshops. Performs a variety of professional library activities.

Assists in determining appropriate technology for Youth Services: computer hardware and software, online databases, peripherals, and other equipment. Helps to maintain and troubleshoot library computers and other electronic devices and audiovisual equipment. Trains staff and assists public in proper handling, care and use of computers, applications, and equipment. Able to set up peripheral devices, projection equipment, smart TV and SmartBoard for meetings and presentations.

APPLICATION PROCEDURE:
Submit an employment application form, resume, and cover letter to [e-mail] with “Supervisor Reference/Adult Services” in the subject line and include your full name, address, phone number and email address on the cover letter and resume. Applications received prior to June 4, 2025, will receive preference. Please go to www.yarmouth.ma.us/jobs & print an employment application form. (Current employees are not required to complete an employment application form).

The Town of Yarmouth is an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans/M/F. We encourage Veterans and those with Disabilities to apply. Applications are reviewed confidentially. Applicants that require accommodation in the job application process are encouraged to contact us at [phone] x1274 or email [e-mail] for assistance.

Qualifications

Bachelor’s degree is required. Master’s degree in Library and Information Science from an ALA-accredited school is preferred. Three (3) to five (5) years’ experience in a public library, including supervisory experience preferred, or any equivalent combination of education and experience.

Valid Driver’s License; must be able to successfully pass a CORI background check.

Physical requirements include frequent standing, walking, bending, reaching, and climbing. Ability to operate a keyboard at an efficient speed. Frequently required to sit and talk or hear, use hands to handle, feel, or operate objects, tools, or controls; and reach with hands and arms. The employee may regularly lift, and/or move materials weighing up to 30 pounds of bins, books, book carts, and materials. Vision requirements include the ability to read routine documents and use a computer with vision and hearing correctable to normal ranges.

Position requires at least one evening per week, and rotating week-end hours, year-round.

Full/Part Time

Full Time

Education

BA/BS

Salary Range

$32.49- $39.53/hour

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Supervisor, Reference Adult Services, Town of Yarmouth Public Libraries (Yarmouth)

The Town of Yarmouth is searching for a REFERENCE/ADULT SERVICES SUPERVISOR to join our LIBRARY team!

Working under the direct supervision of the LIBRARY DIRECTOR, the REFERENCE/ADULT SERVICES SUPERVISOR performs professional, supervisory, administrative, technical, and direct service work. Responsible for services to individuals over the age of 18.

Independently performs varied complex and responsible tasks requiring broad and specific knowledge, reading and learning, customer service and library programming, communication, budgeting, and general administrative work.

Develops services system-wide; plans and implements programs and activities for adults and families in the libraries and in the community to stimulate the desire to learn and grow. Responsible for planning, tracking and managing the Reference and Non-Fiction budget for materials acquisition, equipment and supplies, as well as program funding. Works with Director to research, apply, and manage grants.

Recommends, enforces and interprets library policies pertaining to the circulation of materials and use of equipment in the cooperative network environment of the Cape Libraries Automated Materials Sharing (CLAMS).

Receives and responds to complaints and/or special requests from patrons and community groups, providing response or conflict resolution. Manages confidential information for both the public and staff. Information could include privileged health, financial, and other personal information.

Responsible for selection, purchasing and maintenance of Reference and Non-Fiction collections in all formats; evaluates the collection for balance and comprehensiveness, as well as diversity, equity and inclusion; coordinates removal of library materials. Directs and executes publicity, including public relations, displays, calendar of activities, press releases, and social media for the promotion of family and adult library activities and services.

Performs reference services in person and remotely, when necessary; assists patrons with requests for information or materials; searches sources; provides reader’s advisory services; teaches patrons how to use the library computer catalog and other technical equipment. Organizes and implements all community outreach to individuals 19 years and older.

Oversees the physical condition and appearance of the Reference and Adult Services areas, to provide an appealing, functional and safe environment for all. Is trained in safety and evacuation techniques.

Participates in promotional efforts; represents the library in the community; develops new avenues for community outreach, and may participate on municipal task forces and committees. Represents library at local and regional meetings, conferences and workshops. Performs a variety of professional library activities.

Assists in determining appropriate technology for Youth Services: computer hardware and software, online databases, peripherals, and other equipment. Helps to maintain and troubleshoot library computers and other electronic devices and audiovisual equipment. Trains staff and assists public in proper handling, care and use of computers, applications, and equipment. Able to set up peripheral devices, projection equipment, smart TV and SmartBoard for meetings and presentations.

APPLICATION PROCEDURE:
Submit an employment application form, resume, and cover letter to [e-mail] with “Supervisor Reference/Adult Services” in the subject line and include your full name, address, phone number and email address on the cover letter and resume. Applications received prior to June 4, 2025, will receive preference. Please go to www.yarmouth.ma.us/jobs & print an employment application form. (Current employees are not required to complete an employment application form).

The Town of Yarmouth is an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans/M/F. We encourage Veterans and those with Disabilities to apply. Applications are reviewed confidentially. Applicants that require accommodation in the job application process are encouraged to contact us at [phone] x1274 or email [e-mail] for assistance.

Qualifications

Bachelor’s degree is required. Master’s degree in Library and Information Science from an ALA-accredited school is preferred. Three (3) to five (5) years’ experience in a public library, including supervisory experience preferred, or any equivalent combination of education and experience.

Valid Driver’s License; must be able to successfully pass a CORI background check.

Physical requirements include frequent standing, walking, bending, reaching, and climbing. Ability to operate a keyboard at an efficient speed. Frequently required to sit and talk or hear, use hands to handle, feel, or operate objects, tools, or controls; and reach with hands and arms. The employee may regularly lift, and/or move materials weighing up to 30 pounds of bins, books, book carts, and materials. Vision requirements include the ability to read routine documents and use a computer with vision and hearing correctable to normal ranges.

Position requires at least one evening per week, and rotating week-end hours, year-round.

Full/Part Time

Full Time

Education

BA/BS

Salary Range

$32.49- $39.53/hour

Closing Date

How to Apply

APPLICATION PROCEDURE:
Submit an employment application form, resume, and cover letter to [e-mail] with “Supervisor Reference/Adult Services” in the subject line and include your full name, address, phone number and email address on the cover letter and resume. Applications received prior to June 4, 2025, will receive preference. Please go to www.yarmouth.ma.us/jobs & print an employment application form. (Current employees are not required to complete an employment application form).

Posted

2025-05-27| Quick link to this job