Supervisor - Newry (16-24 hours)

Rituals Cosmetics; Newry; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading cosmetics brand is looking for a 'Rituals Expert' in Newry, Northern Ireland. In this role, you will be the face of the brand, offering exceptional customer service and mentoring team members to enhance their skills. Join a vibrant team dedicated to creating beautiful experiences for every customer.

Qualifications

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• Team-player work ethic, organized and structured approach.

Responsibilities

• Mentoring and supporting Rituals Advisors.
• Ensuring an optimal customer experience.
• Working towards store objectives alongside management.

Skills

Customer-service mentality

Decision-making skills

Problem-solving skills

Attention to detail

Job description

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Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.

Share your talents

Please note this role is based in Newry, Northern Ireland.

As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel-good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and, at the same time, a role model and mentor to our Rituals Advisors.

Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!

You’ll be working alongside your Store Manager, Assistant Store Manager, and Rituals Advisors to reach your personal goals and store objectives. You’ll interact directly with customers to ensure an optimal customer experience and mentor and support Rituals Advisors.

Bring all of you

High on energy, low on ego, and with a little bit of humour!

You are ‘one of a kind’ because of your ability to mentor team members and connect with customers, making everyone feel at home in our stores. Additionally, as a Rituals Expert, you are professional, passionate about our brand, and skilled at sharing that excitement with your team and customers.

Requirements include:

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer-service mentality and team-player work ethic.
• Decision-making and problem-solving skills.
• Attention to detail, organized and structured approach.