Supervisor - New Store

Frasers Group; City of Westminster; On-site; GBP 33,000 - 39,000; Full time

Job summary

A luxury retail company in the City of Westminster is seeking a Supervisor to lead a team in their new store. The role involves delegating tasks, ensuring compliance with standards, and driving sales through exceptional customer service. Ideal candidates will have retail leadership experience and a passion for luxury brands. Competitive salary and various bonuses are offered.

Benefits

Weekly/Monthly & Quarterly Bonuses

28 Days Holiday

50% Instore Uniform Discount

Discounted Gym membership

Cycle to work scheme

20% Discount across all brands

Qualifications

• Experience of leading a team within a retail environment.
• Knowledge and passion for luxury brands.
• Ability to drive sales through excellent service.

Responsibilities

• Support daily workload and delegation to the team.
• Supervise work and ensure team meets expectations.
• Understand and comply with company policies.

Skills

Team leadership

Excellent communication

Customer service

Knowledge of luxury brands

Sales driving

Visual presentation

Job description

Company DescriptionFLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.We are now looking for a Supervisor to join our team in our brand new store in Westfield StratfordJob DescriptionThe Role

• Support with daily workload and delegation to team
• Supervise work, check completion and deliver to expectation set by line manager
• Use business communication tools for completion of tasks and ensure your team understand all key functions
• Understand all process and procedures and set the example for others
• Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
• Support with maintaining store environment and housekeeping standards
• Understand company policy and rules regarding security measures and demonstrate compliance and controls
• Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
• Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
• Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
• Understand KPI targets and expectations to achieve results
• Demonstrate commercial awareness and adopt right product, place and time compliance
• Engage with and feedback issues to contribute to the wider business
• Support with identifying development needs within the team
• Support senior management to coach the team
• Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
• Support senior management to coach the team
  
  Experience of leading a team within a retail environment
• Knowledge of and passion for luxury brands
• Ability to drive sales through excellent service
• Understanding of visual presentation and how to impact sales floor commercially
• Ability to motivate a team with effective communication
  
  Basic salary £33,245 per annum
• Weekly/Monthly & Quarterly Commercial Bonuses
• Stocktake Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• Join the Fearless1000 Incentive Scheme watch
video to find out more
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 50% Instore Uniform Discount
• Discounted Gym membership
• Cycle to work scheme
• Group Wide 20% Discount across all Frasers Group brands