Supervisor/Manager Part-Time

TN United Kingdom; York; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant high street fashion retailer as a 3rd Keyholder, where you'll play a crucial role in driving sales and ensuring a delightful shopping experience for customers. This position offers the opportunity to learn and grow in a fun environment, with responsibilities that include supporting management, processing deliveries, and maintaining store appearance. If you have a passion for fashion and a commitment to excellent customer service, this role is perfect for you. Embrace your potential and become part of a team that values diversity and inclusion.

Qualifications

• Minimum 1 year of retail experience required.
• Strong communication and organizational skills essential.

Responsibilities

• Support Store Manager in achieving sales targets.
• Deliver friendly and efficient customer service.

Skills

Customer Service

Communication Skills

Organizational Skills

Basic Mathematics

Retail Experience

Basic Computer Skills

Education

Some High School Education

Tools

POS Systems

Job description

About the Role

As a 3rd Keyholder at Claire's, you will be responsible for:

1. Supporting your Store Manager and Assistant Store Manager in achieving retail store targets by driving sales.
2. Opening and closing the store in the absence of management, ensuring the store trades safely and legally.
3. Delivering sales through friendly and efficient customer service.
4. Ensuring customers have a fun and enjoyable shopping experience.
5. Assisting customers with queries using your product knowledge.
6. Processing store deliveries, visual merchandising, stock takes, markdowns, and promotions.
7. Receiving full training for ear piercing.
8. Maintaining a presentable and inviting store appearance.

About Claire's

We are a leading high street fashion retailer with over 3,000 stores globally, specializing in fashionable jewelry, accessories, and cosmetics. Our core customer base ranges from children to young women, embracing various styles from feminine and pretty to unique and the latest trends. We promote a fun working environment where store members are encouraged to wear our products. We are committed to your development and will provide the necessary skills for growth if you are committed, ambitious, and eager to learn.

Qualifications - External

About You

• Some high school education required.
• Minimum 1 year retail experience.
• Excellent verbal and written communication and organizational skills.
• Basic computer skills.
• Understanding the importance of customer service.
• Strong reading comprehension and basic mathematics skills.
• Ability to stand during shifts.
• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
• Physical ability to bend, stoop, reach, climb ladders, and step stools while merchandising and assisting customers.
• Ability to operate POS systems.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from all underrepresented groups, including those with disabilities. We will accommodate applicants' needs upon request throughout the recruitment process. Please inform us of any accommodations required. All accommodation requests will be handled confidentially. To request accommodation, please email us.