Supervisor/Manager Part-Time

TN United Kingdom; Worcester; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading high street fashion retailer as a 3rd Keyholder, where you'll play a vital role in driving sales and providing exceptional customer service. This position offers the opportunity to develop your skills in a fun and engaging environment, while supporting the management team in daily operations. With a commitment to staff development, this role is perfect for individuals looking to grow in the retail sector. Embrace the chance to work in a vibrant atmosphere, assisting customers and ensuring a delightful shopping experience.

Qualifications

• Minimum of 1 year retail experience required.
• Strong math skills and reading comprehension necessary.

Responsibilities

• Support Store Manager in achieving retail targets and driving sales.
• Deliver friendly customer service and maintain store presentation.

Skills

Verbal Communication

Written Communication

Organizational Skills

Customer Service

Basic Computer Skills

Math Skills

Education

High School Education

Tools

POS Systems

Job description

About the Role

As a 3rd Keyholder at Claire's, you will be responsible for:

1. Supporting your Store Manager and Assistant Store Manager in achieving retail store targets by driving sales.
2. Opening and closing the store in the absence of other management, ensuring it trades safely and legally.
3. Delivering sales through friendly and efficient customer service.
4. Providing a fun and enjoyable shopping experience for customers.
5. Assisting customers with their queries using your product knowledge.
6. Processing store deliveries, visual merchandising, stock takes, markdowns, and promotions.
7. Receiving full training for ear piercing.
8. Maintaining a presentable and inviting store environment.

About Claire's

• A leading high street fashion retailer with over 3,000 stores globally.
• Specializing in fashionable jewelry, accessories, and cosmetics.
• Core customers range from children to young women, embracing various styles from feminine to trendy.
• A fun place to work, encouraging staff to wear products.
• Committed to staff development; providing skills for growth for committed and ambitious individuals.

Qualifications - External

About You

• Some high school education required.
• Minimum of 1 year retail experience.
• Excellent verbal and written communication and organizational skills.
• Basic computer skills.
• Understanding of the importance of customer service.
• Strong math skills and reading comprehension.
• Ability to stand during shifts.
• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
• Physical ability to bend, stoop, reach, climb ladders, and step stools.
• Ability to operate POS systems.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from all underrepresented groups, including those with disabilities. We will accommodate needs upon request throughout the recruitment process. Please inform us of any required accommodations via email. All information regarding accommodations will be handled confidentially.