Supervisor/Manager Part-Time

TN United Kingdom; Stockport; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading high street fashion retailer as a 3rd Keyholder, where you'll play a vital role in driving sales and ensuring a delightful shopping experience for customers. In this engaging position, you'll support management, assist with store operations, and receive training for ear piercing. This is an exciting opportunity to work in a fun environment that values creativity and skill development while serving a diverse customer base. If you're passionate about fashion and customer service, this role is perfect for you!

Qualifications

• Minimum 1 year of retail experience required.
• Strong reading comprehension and ability to stand during shifts.

Responsibilities

• Support Store Manager in achieving retail targets and driving sales.
• Deliver friendly and efficient customer service to enhance shopping experience.

Skills

Customer Service

Communication Skills

Organizational Abilities

Basic Computer Skills

Mathematical Skills

Education

Some High School Education

Tools

POS Systems

Job description

About the Role

As a 3rd Keyholder at Claire's, you will be responsible for:

1. Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales.
2. In the absence of other management, opening and closing the store and ensuring it trades safely and legally during your shift.
3. Delivering sales through friendly and efficient customer service.
4. Ensuring our customers have a fun and enjoyable shopping experience.
5. Assisting customers with their queries using your product knowledge.
6. Processing store deliveries, visual merchandising, stock takes, markdowns, and promotions.
7. Receiving full training for ear piercing.
8. Maintaining the store's appearance to be presentable and inviting.

About Claire's

We are a leading high street fashion retailer with over 3,000 stores globally, specializing in fashionable jewelry, accessories, and cosmetics. Our core customers range from children to young women, embracing various styles from feminine and pretty to unique and the latest trends. We foster a fun work environment where store members are encouraged to wear our products and develop their skills.

Qualifications - External

About You

• Some high school education required.
• Minimum 1 year of retail experience.
• Excellent verbal and written communication skills, along with organizational abilities.
• Basic computer skills.
• Understanding of customer service importance.
• Strong reading comprehension and mathematical skills.
• Ability to stand during shifts.
• Physical ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
• Ability to perform bending, stooping, reaching, and climbing ladders or step stools for merchandise placement and customer assistance.
• Ability to operate POS systems.

Claire's is committed to diversity, equity, and inclusion. We encourage applications from all underrepresented groups, including those with disabilities. We will provide accommodations upon request throughout the recruitment process. Please inform us of any needs by email. All accommodation requests will be handled confidentially.