Supervisor/Manager Part-Time

TN United Kingdom; Carlisle; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading high street fashion retailer as a 3rd Keyholder, where you'll play a vital role in driving sales and ensuring a fun shopping experience for customers. This position offers the chance to develop your skills in a supportive environment, with opportunities for growth within the company. You'll be responsible for opening and closing the store, assisting customers, and maintaining a vibrant store appearance. If you're passionate about fashion and customer service, this role is perfect for you!

Qualifications

• Minimum of 1 year retail experience required.
• Strong reading comprehension and mathematical skills.

Responsibilities

• Support Store Manager in achieving retail targets.
• Deliver sales through friendly and efficient customer service.

Skills

Verbal Communication

Written Communication

Customer Service

Organizational Skills

Basic Computer Skills

Education

High School Education

Tools

POS Systems

Job description

About the Role

As a 3rd Keyholder at Claire's, you will be responsible for:

1. Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales.
2. In the absence of other management, opening and closing the store and ensuring it trades safely and legally.
3. Delivering sales through friendly and efficient customer service.
4. Ensuring our customers have a fun and enjoyable shopping experience.
5. Assisting customers with their queries using your product knowledge.
6. Assisting with processing store deliveries, visual merchandising, stock takes, markdowns, and promotions.
7. Ear piercing (full training provided).
8. Maintaining a presentable and inviting store appearance.

About Claire's

We are a leading high street fashion retailer with over 3,000 stores globally, specializing in fashionable jewelry, accessories, and cosmetics. Our core customer base ranges from children to young women, embracing various styles from feminine to trendy.

We foster a fun work environment where store members are encouraged to wear our products. We also support your development—if you're committed and eager to learn, we will provide the skills needed to grow within our company.

Qualifications - External

About You:

• Some high school education required.
• Minimum of 1 year retail experience.
• Excellent verbal and written communication, along with organizational skills.
• Basic computer skills.
• Understanding of the importance of customer service.
• Strong reading comprehension and mathematical skills.
• Ability to stand during scheduled shifts.
• Capability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
• Ability to bend, stoop, reach, climb ladders, and step stools for merchandise placement and customer assistance.
• Ability to operate POS systems.

Claire's is committed to diversity, equity, and inclusion. We encourage applications from all underrepresented groups, including those with disabilities. We will provide accommodations upon request throughout the recruitment process. Please inform us of your needs; all information will be handled confidentially. To request accommodations, contact us via email.