Supervisor/Manager Part-Time

TN United Kingdom; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading high street fashion retailer as a 3rd Keyholder, where you'll play a vital role in driving sales and ensuring a fun shopping experience for customers. This position involves supporting management, opening and closing the store, and maintaining an inviting environment. With a focus on customer service, you'll assist shoppers with queries and product knowledge while receiving training for ear piercing. Embrace the opportunity to develop your skills in a vibrant workplace that values diversity and inclusion.

Qualifications

• Minimum 1 year retail experience required.
• Strong reading comprehension and mathematics skills needed.

Responsibilities

• Support Store Manager in achieving retail targets.
• Deliver friendly and efficient customer service.

Skills

Verbal Communication

Customer Service

Organizational Skills

Basic Computer Skills

Mathematics Skills

Education

High School Education

Tools

POS Systems

Job description

About the Role

As a 3rd Keyholder at Claire's, you will be responsible for:

1. Supporting your Store Manager and Assistant Store Manager with achieving retail store targets by driving sales.
2. In the absence of management, opening and closing the store, ensuring it trades safely and legally.
3. Delivering sales through friendly and efficient customer service.
4. Ensuring customers have a fun and enjoyable shopping experience.
5. Assisting customers with queries using your product knowledge.
6. Processing store deliveries, visual merchandising, stock takes, markdowns, and promotions.
7. Receiving full training for ear piercing.
8. Maintaining the store's presentable and inviting appearance.

About Claire's

We are a leading high street fashion retailer with over 3000 stores globally, specializing in fashionable jewelry, accessories, and cosmetics. Our core customers range from children to young women, embracing various styles from feminine to the latest trends. We foster a fun working environment where store members are encouraged to wear our products and develop their skills.

Qualifications - External

About You

• Some high school education required.
• Minimum 1 year retail experience.
• Excellent verbal and written communication and organizational skills.
• Basic computer skills.
• Understanding of the importance of customer service.
• Strong reading comprehension and mathematics skills.
• Ability to stand during scheduled shifts.
• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
• Capability to perform bending, stooping, reaching, climbing ladders, and step stools for merchandise placement and customer assistance.
• Ability to operate POS systems.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from all underrepresented groups, including those with disabilities. We will accommodate applicants' needs upon request throughout the recruitment process. Please inform us of any required accommodations; all information will be handled confidentially. To request accommodations, please email us.