Supervisor HEALTH + BEAUTY

Naana; London; On-site; GBP 80,000 - 100,000; Part time

Job description

At Naana, we are dedicated to promoting holistic well-being through a range of health and beauty services. Our studio offers a serene environment where clients can rejuvenate their bodies and minds. We are now seeking a skilled and certified Supervisor - Health + Beauty to lead our dynamic team and assist in running the business, including administrative duties.

Job Description:

We are looking for a motivated and experienced individual to oversee the daily operations of our Health and Beauty department. As a supervisor, you will not only manage our team of Massage Therapists and wellness professionals but also assist with the administrative tasks necessary to keep the studio running smoothly. The ideal candidate will have a strong background in health and beauty services, leadership skills, and a passion for holistic care, combined with business management expertise.

Responsibilities:

1. Supervise and support a team of massage therapists and beauty professionals.
2. Ensure the highest standards of customer service and client satisfaction.
3. Oversee scheduling, training, and performance evaluations of staff.
4. Manage daily administrative tasks, including appointment scheduling, client records, and inventory management.
5. Maintain cleanliness, organization, and compliance with health and safety regulations.
6. Develop and implement strategies to promote services and increase client retention.
7. Stay updated on industry trends and introduce new techniques and treatments as appropriate.
8. Handle client feedback and resolve any concerns in a professional manner.
9. Collaborate with management to meet business goals and drive the studio’s success.
10. Assist with budgeting, financial reporting, and other business operations as needed.

Qualifications:

1. Certified Massage Therapist or certified beauty professional with a valid license (as required by local regulations) is a must.
2. Proven experience in the health and beauty industry, preferably in a supervisory role.
3. Strong leadership, communication, and organizational skills.
4. Experience with administrative tasks such as scheduling, client management, and inventory control.
5. Knowledge of various massage techniques and beauty treatments.
6. Commitment to providing a high-quality, client-focused experience.
7. Ability to inspire and motivate a team in a fast-paced environment.
8. Flexibility to work evenings, weekends, and holidays as needed.

What We Offer:

1. Competitive salary with benefits and performance-based bonuses.
2. Opportunities for professional development and advanced training.
3. A supportive, nurturing work environment focused on well-being.
4. Discounts on studio services and products.
5. Flexible scheduling to promote a healthy work-life balance.

If you are a certified professional with both health and beauty expertise and administrative skills, we invite you to apply and join our team. Help us create a space where clients feel valued, relaxed, and revitalized while contributing to the successful operation of the business!

Experience: Required
Languages: English – Advanced
Employment: Part-time
Salary: £15 – £25 hourly
Benefits: Extra tips + Commission
Starting time: Immediate start!