Supervisor - h. Samuel - Permanent - Part Time

H SAMUEL; Tees Valley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading jewellery retailer in Tees Valley is seeking a part-time Supervisor to enhance customer experience and drive sales. The role involves coaching team members and representing brand values. Ideal candidates have retail experience, communication skills, and a passion for sales. This position offers competitive salary, benefits, and career development opportunities.

Benefits

Competitive salary

Sales incentives and staff discount

Career development opportunities

Qualifications

• Proven ability to sell in a retail or customer service environment.
• Confidence and an outgoing personality to engage with customers.
• Ambition to step into a management role with coaching support.

Responsibilities

• Model exceptional customer service to guide team members.
• Coach new team members on product knowledge and sales skills.
• Represent the brand and contribute to a positive store environment.

Skills

Retail or customer service experience

Strong communication skills

Outgoing personality

Ability to build rapport

Job description

Overview

Permanent Supervisor - Part Time

Our Supervisors have a special talent for amazing our Customers. Jewellery retail is about great product knowledge—the gems behind the pieces and how each product features come to life in our customer experience. As the face of H. Samuel, you will reflect our brand, culture and customers.

We’re proud of our team’s unique personalities and a fashion conscious, business casual dress code that encourages individual style.

Responsibilities

• Be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise.
• Help store management by coaching new team members, helping them settle in, develop their product knowledge and grow their customer retail skills.
• Represent the brand in line with our culture and values, and contribute to a positive store environment.

Your Background

• Retail or customer service experience with a proven ability to sell.
• Strong communication skills, confidence and an outgoing personality to build rapport with customers and showcase product features.
• Ambitious and ready to take a stepping stone into your first management role; with coaching, training and support to develop quickly.

What’s Next

• When you submit your application, you will be invited to complete a short online assessment.
• If successful, you will be asked to complete a short video to tell us a little more about you and why you would like to join us.
• Successful applicants will be contacted by the store manager inviting you to final stage interviews.
• Check your emails regularly to ensure you don’t miss any updates with your application.

Rewards

• Competitive salary and benefits, including sales incentives and a staff discount.
• Occasional requirement to work additional hours during peak trading periods, Bank Holidays and weekends.
• Career development opportunities with training and development programmes to help you reach your potential.

About Signet

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland, and we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores.

Equal Opportunity

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.