Supervisor - Gloucester

Jack Wills; Gloucester; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well-known fashion retail company is seeking a Supervisor for their Gloucester location. The ideal candidate will possess a minimum of three years of experience in fashion retail, exhibit strong commercial awareness, and have a proven record in developing management talent. The Supervisor will lead store operations, train the team, and ensure a high level of customer service, while also contributing strategically to meet business goals. They will benefit from competitive pay, staff discounts, and opportunities for career progression.

Benefits

20% Staff Discount

Excellent bonus scheme

Career progression opportunities

Cycle to work scheme

Long service awards

Monthly Commission

Qualifications

• Minimum of 3 years fashion retail experience.
• Proven record of developing a Management team.
• Strong commercial awareness.

Responsibilities

• Manage store operations and ensure delivery on all KPIs.
• Train and coach the team to best practice.
• Inspire the team and act as a role model.

Skills

Retail Experience

Commercial Awareness

Sales Impact

Team Development

Pressure Management

Job description

Supervisor - Gloucester

Company Description

As a Jack Wills employee, part of the Frasers Groupyou will be part of one of the UKs fastest growing retailers. We are rethinking retail and with our varied collection of brands, we've never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail environments and future proofing our business.

We are now looking for a Supervisor to join the team in Gloucester.

Job Description

We want Managers who are fearless, will take risks and reap the rewards.

The Ambition

You will be a hands-on Manager who leads by example, and you will operate as a business manager for your store, ensuring that business initiatives are met with positivity and pace, whilst controlling and delivering across the board for store operations, customer service, budget control, people and product.

Key Result Areas and Competencies:

Manage store operations and ensure delivery to expectation on all KPI's
Train and coach the team to best practice and provide evidence of best practice through area/regional visits
Use reports to ensure wage controls are met on a weekly basis, resolving any issues quickly and effectively
Understand business and customer expectation and motivate the team to deliver an excellent customer experience
Understand product features and benefits and train your team to maximise sales opportunity.
Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
Identify internal talent, use development opportunities and performance management processes to drive and reward exceptional performance
Be self-driven in own personal development and take on developmental feedback constructively
Plan for development and create a clear team succession plan to encourage next generation and support business growth
Understand and promote the Frasers Group core values and coach the team to engage with these values
Engage with your team to feedback new ideas and contribute to the wider business
Inspire the team and act as a role model. Take a 'hands-on' approach to management and running of the store

Qualifications

The Requirements

Minimum of 3 years fashion retail experience
Ability to positively impact results in sales, payroll and stock loss
Proven record of developing a Management team and talented individuals
Must be able to work well under pressure and to strict deadlines
Committed to achieving the highest store standards and customer service experiences
Strong commercial awareness and able to analyse company and store reports
A 'hands-on' approach to getting things done

Additional Information

The Rewards:

• Basic rate salary 30,222 per annum
• 20% Staff Discount across all Frasers group Stores
• Excellent bonus scheme paid monthly
• Amazingcareer progression opportunitiesand new exciting learning & development programs
• Cycle to work scheme
• Long service awards
• Monthly Commission across a wide range of products