Supervisor - FB Liverpool Shopping Park

Big Table Group; Liverpool; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hourly pay & Tronc

50% off food & drink across Big Table"

25% off for friends & family

24/7 virtual GP & wellbeing support

Fully funded apprenticeships & career

Job summary

Big Table Group is hiring a Front of House Supervisor to lead the floor, manage shifts with the management team, and support both Front and Back of House teams. You will deliver standout service and ensure every guest leaves with a smile, thriving in a fast-paced setting with energy and confidence.

We offer hourly pay with opportunities to earn tips, flexible contracts, and a range of staff perks. If you enjoy hospitality and making guests feel welcome, this role suits you well.

Qualifications

• Hospitality experience is valued.
• Enjoy chatting with people and making guests feel welcome.
• Demonstrates leadership and positive team presence.

Responsibilities

• Open and close the restaurant securely and confidently.
• Lead the floor and work with the management team to run smooth shifts.
• Be the go-to person and support both Front and Back of House teams.
• Deliver standout service to ensure every guest leaves satisfied.
• Thrive in a fast-paced, high-energy environment.

Skills

Front of House leadership

Guest service

Team collaboration

Communication

Job description

Step Up and Lead the Floor – Become a Supervisor at Frankie & Benny’s!

AtFrankie & Benny’s, we believe the best moments in life are shared—over pizza, burgers, laughter, and unforgettable memories. If you love great food and great vibes, and you’re ready to lead a team that delivers amazing guest experiences, we’d love to welcome you as aFront of House Supervisor!

Why Join Frankie & Benny’s?

We know that happy teams create the best experiences, so we offer:

• Hourly pay and opportunity to earn Tronc
• A Place for Everyone– We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring passion and leadership, there’s a seat at our table for you!
• Flexible Working– Contracts that fit your lifestyle.
• Awesome Discounts– 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
• Wellbeing & Support– Our Employee Program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
• Career Growth– Fully funded apprenticeships and development opportunities (Hospitality Supervisor Level 3).
• Perks & Rewards– Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
• Team Celebrations– Competitions, team parties, and chances to win e-points to spend on your favourite retailers.

What You’ll Do as a Supervisor:

• Open and close the restaurantsecurely and confidently.
• Lead the floor– Work closely with the Management Team to run smooth, successful shifts.
• Be the go-to person– Support both Front and Back of House teams and build strong relationships.
• Deliver standout service– Make sure every guest leaves with a smile.
• Thrive in the buzz– Bring energy and confidence to a fast-paced, high-energy environment.

Who We’re Looking For:

If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we’re looking for.

AtFrankie & Benny’s, our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you’ll play a big part in making every visit feel special. You’ll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence.

We’re proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know – we’re always happy to help.

Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you – your personality, enthusiasm, and love for looking after guests.