Supervisor - Ernest Jones - Permanent - Full Time

TN United Kingdom; Gateshead; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in jewellery retail seeks a passionate Supervisor to inspire and lead a team. This exciting full-time role involves providing exceptional customer service, maximizing sales, and sharing your product expertise. You'll coach new team members, helping them develop essential retail skills while enjoying career development opportunities. With a competitive salary and benefits, including sales incentives and staff discounts, this position is perfect for those looking to advance in their retail career. Join a dynamic team where your potential can shine!

Benefits

Competitive Salary

Sales Incentives

Staff Discount

Career Development Opportunities

Qualifications

• Experience in retail or customer service is essential.
• Strong communication skills and a confident personality.

Responsibilities

• Provide exceptional customer service and product knowledge.
• Assist in coaching new team members and achieving sales targets.

Skills

Customer Service

Sales Skills

Communication Skills

Team Leadership

Job description

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Client:

Signet Jewelers

Location:

Gateshead, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

b4412f0fcfff

Job Views:

43

Posted:

11.04.2025

Expiry Date:

26.05.2025

Job Description:

Our Supervisors have a special talent for amazing our Customers!

Supervisor - Permanent - Full Time

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!

You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.

Your Background

You'll have retail or customer service experience, but what really sets you apart is your ability to sell. You'll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You'll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.

What's next?

When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

Your rewards

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!