Supervisor/Duty manager- starting October

Young's; Stroud; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality business in Stroud is seeking a Supervisor/Duty Manager. In this role, you will ensure exceptional customer service, train team members, and lead shifts. The ideal candidate is passionate about the hospitality industry and committed to continuous development. Competitive benefits are offered, including access to career pathways and training programs.

Benefits

Free Meals

Weekly pay

28 days holiday per year

20% discount on food and drink

Company Pension Scheme

Qualifications

• Passion for delivering exceptional customer service.
• Ability to build rapport with customers and team.
• Experience in hospitality management.

Responsibilities

• Lead shifts safely and effectively.
• Train team members for customer satisfaction.
• Manage service charge distribution.

Skills

Exceptional customer service

Team training

Leadership

Ability to build rapport

Job description

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Supervisor/Duty manager- starting October, Stroud

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Client:

Location:

Stroud, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

cc2e83199864

Job Views:

Posted:

Expiry Date:

25.09.2025

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Job Description:

The Crown is situated in the heart of Minchinhampton. A hub of the local community holding regular events. We offer the best of premium British produce alongside a wide selection of wines, spirits, cocktails and local ales in a professional, relaxed environment.
Our team is at the heart of everything that we do, as such, we offer development and progression to all team members old and new including, internal and external courses, e-learning and the opportunity to study NVQs.

All team members receive an equal amount of service charge based on hours worked and are paid weekly (unless salaried).

Apply now to become part of our team

What We Offer Our
Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
  
• 20% discount on food, drink and accomodation in all sites
  
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a
Supervisor:

As the successful Supervisor you will have a passion to deliver
exceptional customer service every time and be able to build
rapport with our customers and our team to continue
the success of our pub. You will be passionate about training our team to
ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts
safely and effectively. You will also be someone who is committed to their
career in hospitality and we can offer ongoing
development to support you as you grow and succeed with us.