Supervisor - Craigavon (32 hours)

Rituals; Craigavon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury retail brand in Craigavon seeks a Rituals Expert to join their management team. You will mentor team members, interact with customers to enhance their experience, and collaborate with management to achieve sales targets. Ideal candidates have supervisory experience in retail or hospitality and a strong customer service focus.

Qualifications

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• Customer-service mentality and team-player’s work ethic.

Responsibilities

• Mentor and support Rituals Advisors.
• Interact directly with customers to ensure an optimal customer experience.
• Work alongside management to reach personal and store goals.

Skills

Mentorship

Customer service

Decision-making

Problem-solving

Organizational skills

Job description

Job Description

As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.

Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!

You’ll be working alongside your Store Manager, Assistant Store Manager, and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.

Qualifications

High on energy, low on ego, and with a little bit of humour!

You are ‘one of a kind’ because your ability to mentor your team members and connect with customers makes everyone feel at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!

On top of that, you have:

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer-service mentality and team-player’s work ethic.
• Decision-making and problem-solving skills.
• Eye for detail, organized, and structured.