Supervisor | Charing Cross Food Store

Channel Islands Co; Jersey Marine; Remote; GBP 32,000 - 33,000; Full time

Benefits offered by this job

Hourly rate of £15.53 + 10% SundayRate

10% staff discount across all products

Discretionary bonus

Pension scheme with Co‑op contribution

Job summary

Channel Islands Co. is seeking a Supervisor for our Charing Cross Food Store. You will lead a busy team, drive customer service, merchandising and store operations to maximise sales in line with the Society’s values.

You will be responsible for safety, stock movement and checkout processing, while fostering a positive, inclusive team culture and delivering excellent store performance.

Qualifications

• Broad understanding of the business and the wider co‑operative movement.
• Risk awareness in areas under your responsibility.
• Ability to understand and communicate business reporting.
• Able to work in a team and communicate effectively.
• Level 3 ILM qualification or 2+ years relevant experience.
• Technical experience related to the role (indicative).

Responsibilities

• Contribute to the successful delivery of the Store business plan.
• Lead, inspire, and develop your team; ensure colleagues feel valued.
• Ensure store safety, security and legal compliance.
• Demonstrate understanding of profit growth.
• Develop and deliver excellent customer service.
• Move and replenish stock.
• Process transactions on the checkouts.
• Support colleagues as part of a strong team ethic.

Skills

ILM Level 3

Retail experience

Team leadership

Customer service

Communication

Education

ILM Level 3 or equivalent

Job description

Do you want to be part of something different, unique, meaningful, giving you a real sense of purpose, pride and belonging, then come and join the Co-operative Society, were Co-operation, Openness, Passion, Empowerment and Recognition are our values and our People are at the heart of our stores.

We are looking for a Supervisor to join our team at Charing Cross Food Store.

Do you have a can-do attitude and enjoy working as part of a highly motivated busy team, if this sounds like you, come and join us.

Our Supervisors play a key role in attaining the highest possible standards of customer service, merchandising and all shop floor duties to maximise sales while working within the Aims and Values of the Society.

What will I do:

• Contribute to the successful delivery of the Store business plan
• To lead, inspire and develop your team, making sure that each and every colleague feels valued.
• To ensure that your store is safe, secure and compliant with legal requirements
• Broad understanding of profit growth
• Effectively develop and execute excellent customer service
• Moving and Replenishing stock
• Processing transactions on the checkouts
• Supporting colleagues as part of a good team work ethic
• Maintaining a clean, hygienic and uncluttered working area

What do I need:

• Broad understanding of the business and the broader co-operative movement,
• To be risk aware in the areas under your responsibility
• To be able to understand and communicate business reporting
• To be able to work in a team and communicate effectively,
• Level 3 ILM professional qualification or equivalent and/or 2 + years relevant experience
• Technical skills specific to role Experience (indicative)

Previous experience is desired, however,it isnot essentialas full training will be provided.

In return we offer:

• £15.53 per hour +10% Sunday Rate with no experience
• 10% staff discount across all food, non-food, online grocery, fuel and pharmacy
• Ad hoc staff double discount weekends throughout the year
• Secondary card holder
• Discretionary bonus
• Pension Scheme with Co-op contribution up to 10%
• 24-hr access to free health and wellbeing support
• Personal development plan, coaching and mentoring
• A range of other discounts

This role can be physically challenging at times and involves reaching, bending and lifting of stock and standing for long periods of time, but what you give in enthusiasm we'll return to you in full with training and other benefits and rewards, including colleague discount.

If you have less than five years residency status, you may be considered for full time roles. If you've lived more thanfive years on the island, you may apply for part time roles

EU settled status document will be required from those holding an EU passport

Bonus: Ability to work flexible working patterns as the role may include weekends

We are committed to creating an inclusive and supportive recruitment experience. If you need any assistance when applying, or would benefit from adjustments at interview stage, please reach out to our People Team, we are always happy to support you.

For further information, please contact our HR team on tel 879822 or email us today.