Supervisor - Central London (NEW FLAGSHIP STORE OPENING)

NEOM Wellbeing; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

NEOM Wellbeing is opening a flagship store in Central London and seeks an experienced Wellbeing Hub Supervisor. The role involves overseeing store operations, fostering team growth, and ensuring exceptional customer experiences. Join a movement dedicated to enhancing community and planetary wellbeing with a focus on staff wellbeing and personal development.

Benefits

25 days holiday plus bank holidays

Time off on your birthday

Wellbeing days for recharging

Monthly NEOM product and staff discount

Health care plans including mental health support

Volunteer leave and support for fundraising

Qualifications

• Minimum 1 year retail supervisory experience.
• Experience in the Health & Beauty industry preferred.
• Passion for wellbeing and customer service.

Responsibilities

• Oversee daily store operations and team management.
• Drive sales, KPIs, and meet company objectives.
• Organize in-store and external events to promote NEOM.

Skills

Customer service

Team collaboration

Attention to detail

Coaching

Commercial mindset

Job description

Supervisor - Central London (NEW FLAGSHIP STORE OPENING)

2 days ago Be among the first 25 applicants

The Role

We will be opening a NEW FLAGSHIP STORE in Central London and are looking for an experienced and inspiring Wellbeing Hub Supervisor to join the team!

Are you an experienced supervisor passionate about delivering exceptional customer experiences and team development? We are seeking a Supervisor to work 30 hours per week at our new London flagship store. Your responsibilities will include building a NEOM Wellbeing community, organizing memorable events, engaging in customer outreach, and fostering team growth.

As a key team member, you will support the Store Manager and Assistant Manager in all store operations, from stock management to local business strategies. The role requires adaptability, professionalism, and the ability to work well under pressure. Availability on weekdays and weekends, with potential late nights and travel, is essential.

Why NEOM Wellbeing?

At NEOM Wellbeing, we're more than a company—we're a movement dedicated to enhancing community and planetary wellbeing. As a B Corp certified, award-winning business, we prioritize staff wellbeing with benefits like wellbeing days, volunteering leave, birthday time off, healthcare, and staff discounts. Join us if you share our values, challenge the status quo, and maintain a positive attitude.

What You Will Do

• Oversee daily store operations and team management
• Drive sales, KPIs, and meet company objectives
• Handle targets, payroll, rotas, stocktakes, and reports
• Organize in-store and external events to promote NEOM
• Recruit, mentor, and develop team members
• Ensure exceptional customer experience to promote wellbeing
• Identify opportunities to support community and environmental initiatives

Requirements

• Minimum 1 year retail supervisory experience, preferably in standalone stores
• Experience in the Health & Beauty industry
• Passion for wellbeing and customer service
• Attention to detail and team collaboration skills
• Alignment with NEOM values and interest in wellbeing
• Ability to coach and develop staff
• Commercial mindset with a focus on increasing store footfall
• Positive, inspiring energy

Benefits

• 25 days holiday plus bank holidays
• Time off on your birthday
• Wellbeing days for recharging
• Monthly NEOM product and staff discount
• Health care plans including mental health support
• Volunteer leave and support for fundraising

Apply Now

If you're excited to bring positive vibes to our new Central London Wellbeing Hub, apply below. We look forward to hearing from you!