Supervisor - Cardiff (12 hours)

Rituals Cosmetics; Cardiff; On-site; GBP 60,000 - 80,000; Part time

Job summary

A luxury cosmetics retailer in Cardiff is seeking a Supervisor to join their team. The role involves engaging with customers, mentoring team members, and achieving store goals. Ideal candidates should have supervisory experience in retail or hospitality, a strong customer-service mindset, and excellent decision-making skills. This position offers a unique opportunity to create memorable customer experiences in a vibrant retail environment.

Qualifications

• Previous experience as a supervisor or Team Leader in retail or hospitality.
• Strong motivation to achieve performance targets.
• Ability to mentor team members.

Responsibilities

• Act as a brand ambassador and engage with customers.
• Mentor Rituals Advisors and support your team.
• Work with the Store Manager to achieve store goals.

Skills

Customer-service mindset

Decision-making skills

Team-oriented work ethic

Attention to detail

Problem-solving skills

Job description

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Supervisor - Cardiff (12 hours), Cardiff

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Client:

Location:

Cardiff, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7ed3edff1708

Job Views:

5

Posted:

24.08.2025

Expiry Date:

08.10.2025

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Job Description:

Ready to be the face of our brand and engage with customers from the moment they enter the shop? Join our team, where every interaction is an opportunity to spread joy and create memorable experiences for our customers.

Share your talents

As a Rituals Expert, you will be part of our in-store management team. You will master the Rituals feel-good experience, possess product expertise, and act as a brand ambassador. Your role involves listening to customer needs, mentoring Rituals Advisors, and expanding your professional skills in luxury retail and cosmetics.

You will work alongside the Store Manager, Assistant Store Manager, and Rituals Advisors to achieve personal and store goals, interact directly with customers, and support your team.

Bring all of you

Be energetic, humble, and humorous! Your ability to mentor team members and connect with customers makes you unique. You are professional, enthusiastic about our brand, and capable of sharing that excitement.

Additionally, you should have:

• Previous experience as a supervisor or Team Leader in retail or hospitality
• Strong motivation to achieve performance targets
• A customer-service mindset and team-oriented work ethic
• Decision-making and problem-solving skills
• Attention to detail, organization, and structure