Supervisor - Bury (8 - 16 hours)

Rituals; Bury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury retail brand is seeking a Rituals Expert for its new store in Bury. In this role, you will lead sales efforts, mentor team members, and ensure an exceptional customer experience. Ideal candidates have retail or hospitality supervisory experience and a strong customer-service mentality. This position offers the opportunity to develop skills in luxury retail and cosmetics.

Qualifications

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• Eye for detail, organised and structured.

Responsibilities

• Mentor and support Rituals Advisors.
• Ensure an optimal customer experience.
• Work alongside store management to achieve goals.

Skills

Customer-service mentality

Team-player’s work ethic

Decision making

Problem-solving skills

Job description

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This position is for our brand new store opening in Bury!

Address: THE ROCK, BURY, BL9 0JX

As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.

Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!

You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.

Qualifications

• High on energy, low on ego and with a little bit of humour!
• You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer-service mentality and team-player’s work ethic
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.