Supervisor - Black Sheep Coffee

Bailies Coffee Roasters; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading coffee company seeks an energetic Supervisor in London to drive service excellence and team morale. You will manage daily operations, ensuring compliance and high standards. Join a company that champions exceptional coffee while making a sustainable impact.

Benefits

Employee Assistance Programme

Rapid career progression opportunities

Free coffees and a food item on shift

Qualifications

• Experience as a supervisor in a coffee or hospitality setting.
• Positive, customer-oriented attitude.
• Ability to manage a team and drive service excellence.

Responsibilities

• Oversee day-to-day operations, ensuring service excellence.
• Manage team workflow and maintain compliance standards.
• Prepare outstanding coffee products and drive sales.

Skills

Flexibility

Customer service

Team leadership

Job description

Requirements: Mon-Sun Flexibility, Supervisor Experience

Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? So do we! Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee.

As our company grows it allows for rapid progression for our team so if you’re looking for a career not just a job; you’re in the right place. We’re looking for spirited team leaders who keep operations running seamlessly while boosting morale and motivation.

What’s in it for you

Employee Assistance Programme for when you need advice Rapid career progression and development opportunities Free coffees and a free food item on shift

What you’ll be doing

As a supervisor you will be heavily involved in the day to day running of the store, keeping operations running smoothly and driving service excellence. Using your customer-oriented positive attitude to lead your team to success.

Teach others about efficient workflow, great customer service and company values Manage sales expectations, keep wastage low and assist with stock ordering and inventory Proactively maintain all compliance standards. Ensure a clean, safe, fully operational coffee station Make outstanding coffee products. Show off your latte art, get creative and the team will follow!

What we’re looking for

We’re looking for the best front of house leaders in town to drive up our sales, service, and morale. With a background in leading a team within the hospitality or retail sector you will be able to thrive in this fast paced and rewarding role. MUST HAVE COFFEE AND SUPERVISOR ROLE EXPERIENCE.

About Black Sheep Coffee

We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainability and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you’re looking to be a part of a company that’s making a difference, jump on in.

Leave the herd behind and apply today!