Supervisor, Billing | Fluent English and French

Cision Global; City Of London; Hybrid; Confidential; Full time

Job summary

A leading global PR and marketing firm is seeking a Supervisor, Billing to lead billing operations in London. The ideal candidate will have 5+ years of experience in billing, strong leadership skills, and be fluent in both English and French. This strategic role involves process ownership, compliance, and collaboration across teams. The company offers a competitive compensation package and a hybrid working model.

Benefits

Dynamic and inclusive work environment

Opportunities to lead transformation projects

Competitive compensation and benefits

Flexible working arrangements

Qualifications

• 5+ years of experience in billing, order-to-cash, or accounts receivable functions.
• 2+ years of experience managing a team in a fast-paced international environment.
• Proven track record in driving process improvements and participating in finance system migrations.
• Full professional proficiency in English (C1/C2) and French is compulsory.
• Strong knowledge of ERP systems and billing tools.

Responsibilities

• Lead and develop a team of billing specialists based in France.
• Own and improve the end-to-end billing cycle and ensure compliance.
• Serve as the primary point of contact for billing-related inquiries.
• Provide insights to senior leadership on billing KPIs.

Skills

Team Leadership

Billing Process Optimization

Analytical Skills

Stakeholder Management

Fluent in French

Tools

ERP systems (e.g., SAP, Oracle, NetSuite)

Job description

Overview

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.

Empower your impact at Cision. Be seen, be understood, be you.

We are seeking a highly motivated and experienced Supervisor, Billing to lead our billing operations in France. This role plays a critical part in ensuring accurate, timely, and compliant invoicing across our business lines. The ideal candidate will be fluent in English and French, possess solid leadership skills, and bring hands-on experience in billing process optimization and system migration initiatives.

This is a strategic and operational role requiring close collaboration with regional and global stakeholders across Finance, Sales, Customer Success, and People Team.

Key Responsibilities

• Team Leadership & Operations
  • Lead and develop a team of billing specialists based in France, setting clear objectives and providing regular coaching and performance feedback.
  • Supervise day-to-day billing operations, ensuring efficiency, accuracy, and adherence to internal controls and local regulatory requirements.
  • Foster a high-performance culture and ensure knowledge sharing across the team.
• Process Ownership & Compliance
  • Own and continuously improve the end-to-end billing cycle, from customer onboarding to invoicing and issue resolution.
  • Ensure compliance with internal policies, accounting standards, and tax/legal requirements (e.g., VAT, e-invoicing regulations in France and EU).
  • Support month-end and year-end closing activities, providing accurate billing data for revenue recognition and reporting.
  • Act as a key stakeholder in finance transformation and system migration projects (e.g., ERP implementation, invoicing tool upgrades).
  • Partner with IT and project teams to define billing requirements, perform testing, and lead change management within the team.
  • Ensure data integrity and business continuity during migration phases.
• Stakeholder Collaboration
• • Serve as the primary point of contact for billing-related inquiries across internal departments and external auditors.
  • Work closely with Sales, Legal, Customer Success, Accounting and Credit Control to resolve complex billing cases and ensure customer satisfaction.
  • Provide reporting and insights to senior leadership on billing KPIs and operational risks.
• The role is hybrid as needed, not required to be in office routinely.

Profile & Requirements

• Must-haves
  • 5+ years of experience in billing, order-to-cash, or accounts receivable functions.
  • 2+ years of experience managing a team in a fast-paced and international environment.
  • Proven track record in driving process improvements and participating in finance system migrations.
  • Full professional proficiency in English (C1/C2) – written and spoken; French is compulsory.
  • Strong knowledge of ERP systems (e.g., SAP, Oracle, NetSuite) and billing tools.
  • Excellent analytical, organizational, and stakeholder management skills.
• Preferred Qualifications
  • Experience in a SaaS, subscription-based, or multi-entity business environment.
  • Ability to work across time zones and cultures with diplomacy and efficiency.

What We Offer

• A dynamic and inclusive work environment with international exposure
• Opportunities to lead impactful transformation projects
• Competitive compensation and benefits package
• Flexible working arrangements

What You’ll Do

What You’ll Bring

What We Offer

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and itsBrandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail]