Supervisor - Bicester Village, UK

Jimmy Choo; Oxford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading global luxury brand as a Supervisor in Oxford. In this full-time role, you'll engage and inspire your team, ensure top-notch customer service, and oversee boutique operations in an environment that values creativity, courage, and passion. You'll enjoy perks like generous holiday allowances and exclusive employee discounts while being part of an equal opportunity employer committed to diversity and inclusion.

Benefits

33 days of holidays

Products allowance and discount

Birthday day off

Private healthcare

Exclusive employee sales

Qualifications

• Enthusiastic and self-motivated, able to achieve targets.
• Sound knowledge of luxury market and customer service.

Responsibilities

• Engage and inspire the team to reach targets.
• Ensure exceptional customer service standards.
• Assist in training and managing day-to-day boutique operations.

Skills

Leadership

Customer Service

Team Motivation

Retail Management

Job description

Supervisor, Boutique

About working for Jimmy Choo:

Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.

Permanent- Full-time, 40 hours per week

What you’ll do:

As an Supervisor, you will :

• Engage and inspire the team by ensuring they are striving to reach targets and KPIs
• Ensure that the team is providing exceptional standards of customer service.
• Assist the Management Team in providing training to the team.
• Support the team in managing the client database ensuring customer loyalty.
• Ensure the efficient running of the boutique following directives and procedures as set by Retail Excellence, the Management Team, and the Company.
• Providing a consistent example of the glamorous, luxury lifestyle image of Jimmy Choo through customer relationship management, attitude, personal grooming, dress code, and behaviour to the team and ensuring that they also reflect this
• Support the Management Team with successfully running and managing the day-to-day operations of the boutique including but not limited to customer relationships, team management, store administration, stock management, and visual merchandising.

We’d love to see:

You’ll be enthusiastic and self-motivated and has the ability to go the extra mile to achieve targets at all times.

You will have demonstrable leadership capabilities and sound knowledge of the luxury market, customer service, and fashion.

Our values: creative, courageous, and passionate

Equality, diversity, and inclusion:

At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solution. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our difference. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.

Jimmy Choo Perks

• 33 days of holidays
• Products allowance and discount
• Birthday day off
• Private healthcare
• Exclusive employee sales

If you want to become a part of the Jimmy Choo family, we’d love to hear from you – Apply today!

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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences.Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V