Supervisor/ Assistant Manager

Specsavers; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retail chain in City of London is seeking a passionate Supervisor/Assistant Manager. This role involves leading a team to ensure outstanding customer care, supporting staff training, and assisting with clinic operations. Candidates with previous experience in customer service and optics are preferred. Enjoy benefits such as a starting salary of £28k, generous leave, and ongoing development opportunities. Apply now to make a difference in the community.

Benefits

28 days annual leave plus your birthday off

Pension contribution

Discounted benefits scheme

Annual subscription to Headspace

Confidential employee helpline

Outstanding clinical development opportunities

Qualifications

• Experience in a fast-paced environment is preferred.
• Experience in optics is desirable.
• Ability to support training and development of staff.

Responsibilities

• Lead a team in providing excellent customer care.
• Support staff with systems and training.
• Assist customers directly in the contact centre clinic.

Skills

Customer service experience

Communication skills

Flexibility and adaptability

Organizational skills

Job description

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Supervisor/ Assistant Manager- Victoria
Specsavers. A household name and a Highstreet staple. And you could be part of the team.
We're looking for a hard-working, passionate Supervisor ready to help lead a team to greatness so we can provide the best hear and eye care possible. At Specsavers you'll join a community focused team full of people from all walks of life and all levels of experience. So, as long as you're ready to work hard to keep our colleagues and customers happy, whoever you are, you can make a difference here. As our Supervisor. You'll make sure that the store runs like clockwork. That means supporting other staff, making sure they're familiar with systems and helping to deliver training. You'll also be responsible for handling orders and dealing directly with customers in the contact centre clinic. You'll show people how to insert , remove and care for their lenses, as well as assisting the optical team. This role will be across two stores.

What's on Offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary: Starting at £28k depending on experience.
• 28 days annual leave plus your birthday off
• Full time (40 hours per week) including weekend working.
• No late nights
• Pension contribution
• Specsavers Perks - our discounted benefits scheme
• Annual subscription to the "Headspace" app
• WeCare - UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Support with IP, other higher accreditations and Pathway
• Access to latest clinical technology and equipment

Find out more
If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it.

These include:

• Previous experience in a fast-paced customer service environment
• Experience in optics
• Great communicator
• Be flexible and adaptable
• Organised

Checked all the boxes? Now's the perfect time to apply!