Supervisor 37.5 Hours

The Entertainer; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading toy retailer in London seeks a Supervisor to manage store operations, support the management team, and deliver outstanding customer service. The ideal candidate will have retail experience, flexibility in working hours, and the ability to inspire a team. Benefits include flexible pay access and generous discounts. Join a fun and dynamic environment where you can make a real impact on customers and the team.

Benefits

Flexible access to pay

Generous store toy discount

Enhanced maternity and paternity pay

Life Cover

Qualifications

• Experience in a supervisory role within a retail environment.
• Flexible approach to working hours.
• Confidence using computers and tablets.

Responsibilities

• Opening and closing the store.
• Organizing and supervising daily tasks.
• Demonstrating exceptional customer service.

Skills

Retail experience

Customer service

Team leadership

Sales opportunities identification

Tech-savviness

Job description

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When you join us as a Supervisor at The Entertainer, Jersey Le Gallais Building you will be a role model for our Sales Assistants and will support the management team in a busy store with key holder responsibilities. You will support your management team in the daily running of the store, and on occasion, show your managers what you’re all about when running the store independently to cover days off and holidays.

Every day is different, and we’ll be honest, you will be on your feet for most of the time! Whether that be receiving deliveries, merchandising the latest best sellers, providing excellent customer service or using your newly found toy expertise to recommend the perfect product – this job is demanding!

You will have the opportunity to make a real difference with your colleagues too, playing an important role in coaching and motivating the team to help them achieve the best they can in both their personal development and helping the store deliver exceptional store standards and customer service.

With those demands, come rewards, and this is the ideal position for anyone who is looking for the next step in their career. You will learn all about the way we work and with a comprehensive online training package and support, your Entertainer career in management can take you anywhere you want it to!

As a 37.5 hour Supervisor, your responsibilities will include:

- Opening and closing the store, running the store successfully in the absence of the Store management

- Organising and supervising of daily tasks

- Demonstrating an exceptional customer service experience, inspiring your team to do the same

- Maintaining stock areas, controlling faulty goods and handling deliveries

What we will need from you

- Have a flexible approach to working hours and a commitment to help us resource the store effectively

- Be enthusiastic about your retail career having had valuable supervisory experience or gained extra responsibilities in a Sales Assistant role within a fast-paced retail environment.

- Be tech savvy, showing confidence in using computers and tablets to complete tasks and increase productivity

- Have the ability to identify sales opportunities and implement new ideas, showcasing your creative and commercial flair

How you will be rewarded

We are proud to offer many amazing benefits to our Supervisors including:

-Flexible access to your pay via MyView PayNow

-Generous Entertainer store toy discount

-Retail Trust benefits including Virtual GP

-Enhanced maternity and paternity pay

-Life Cover

What our Supervisors say

"I love working at the Entertainer as no two days are the same. A typical day in the life of a Supervisor would include managing deliveries, merchandising, pricing and finally (and most importantly!) providing excellent customer service to every customer. Interacting with children via our steps at till the point or allowing them to play with us through instore demonstrations is what makes us unique and makes my role so enjoyable. Seeing children leave with a smile on their face and making memories they will take with them when growing up makes for happy, returning customers. We are all one big family at The Entertainer with just one mission to be 'the best loved toyshop'."

We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.