Supervisor - 20 Hours - Sweaty Betty

WOLVERINE; York; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global marketer of branded footwear is seeking a responsible and reliable individual for a retail support role. The position involves assisting the store management team, ensuring excellent customer experiences, and meeting operational standards. Ideal candidates will have a proven background in retail sales and adaptability in a fast-paced environment. Benefits include a generous clothing allowance, bonuses, and training opportunities.

Benefits

Generous clothing allowance

Quarterly bonuses

60% discount on Sweaty Betty merchandise

Refer a Friend bonus scheme

Access to Retail Trust for advice and support

Health Cash Plan with Medicash (post-probation)

Enhanced Family Leave policy

Qualifications

• Proven success in retail sales.
• Experience in a customer-facing role.
• Availability to work flexible hours.

Responsibilities

• Support store management in operations, including opening/closing.
• Achieve sales goals and ensure customer satisfaction.
• Maintain store cleanliness and merchandising standards.

Skills

Retail sales

Customer service

Adaptability

Flexibility

Education

High School diploma or equivalent

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.

We are looking for a responsible, reliable, service-oriented individual who enjoys working in a fun environment. The candidate will support the team by acting as the go-to person in the absence of the Store Manager, serving as a role model, maintaining composure under pressure, and being knowledgeable about products and standards. The role involves assisting with administrative and operational duties and ensuring store security.

Key Responsibilities

1. Support the store management team in all aspects of store operations, including opening and closing, cash handling, stock control, merchandising, and maintaining a clean, well-presented store.
2. Demonstrate a positive attitude and commitment to product knowledge as a role model for the team.
3. Create exceptional customer experiences through authentic service that leaves a lasting impression.
4. Achieve sales goals and performance metrics, supporting local marketing efforts and driving store success.
5. Perform additional duties as assigned by the manager.
6. Ensure compliance with company policies, including health and safety regulations and inventory management.
7. Take ownership of stock management and visual merchandising, contributing to store KPIs.

Knowledge, Skills, and Abilities Required

• Proven success in retail sales
• Experience in a customer-facing role; supervisory experience is a plus but not mandatory
• Adaptability and flexibility in a fast-paced environment
• Availability to work mornings, evenings, weekends, and holidays
• Passion for our brands and their lifestyles

Working Conditions

• Retail environment

US Candidates Only

• Compliance with the company's AAP/EEO policies
• High School diploma or equivalent

The Extras

• Generous clothing allowance
• Training and development opportunities
• Quarterly bonuses
• 60% discount on all Sweaty Betty merchandise
• Pro-rated 25 days holiday (if part-time)
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust for advice and support
• Budget for attending fitness classes
• Access to sample sales
• Health Cash Plan with Medicash (post-probation)
• Enhanced Family Leave policy
• Cycle to Work and Buzz Bike schemes

Our DEI Commitment

We are committed to creating a culture that embodies empowerment, diversity, equity, and inclusion. We celebrate diversity, promote inclusion, and strive for an equitable workplace. We listen, learn, and develop initiatives to ensure all applicants are considered fairly and our advertising is inclusive. Our mission is to embed DEI at the heart of our business, fostering a culture of belonging where everyone can be their authentic selves. We acknowledge our journey and are dedicated to continuous improvement, working with our DEI committee and collective to be champions of inclusion. When we say "all," we mean it.